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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Jodie, thanks for taking the time to rate your recent experience with us. We are sorry to hear that things fell short of expectations. We would love to learn more about how we could have made this an excellent visit. Please come back and see us again soon. Sincerely, Hotel Mangement.
Business response:
Dear Kathleen, thank you for taking the time to rate your recent experience with us. We apologize that your stay was not a positive one. We always appreciate feedback on how to improve for the future. We hope to regain your trust in the future. Sincerely, Hotel Management.
Choice of restaurants
Business response:
Dear Maria, Thank you for sharing your thoughts. It seems you were considering dining options in the area. While we don't provide specific restaurant recommendations, we are pleased to offer a location that is accessible to various dining choices. We hope your stay was enjoyable overall.Sincerely,Hotel Management
Business response:
Dear Leticia, thank you for taking the time to rate your recent experience with us. We truly apologize that things fell short of expectations. We would love to learn more about how we could have made this a more pleasant experience. We hope to have the opportunity to welcome you back for a better experience in the future. Sincerely, Hotel Management.
Business response:
Dear Almir, thanks for taking the time to rate your recent experience with us. We are sorry to hear that things fell short of expectations. We would love to learn more about how we could have made this an excellent visit. Please come back and see us again soon. Sincerely, Hotel Management.
We were there for only 2 hours before we decided to leave. We felt unsafe and there was roaches in our room. I do not recommend this place
Business response:
Good afternoon Shiloh,Thank you for taking the time to tell us about your recent experience. We are sorry to hear that things fell short of expectations. We are always looking for opportunities to improve for our guests!We hope to welcome you back in the future. Have a great day!
I will never go there again,the personal seemed to be upset for something if they don't appreciate the job they should stay home,no respect at all
Business response:
Dear Octavio, Thank you for sharing your experience. We regret that the interactions with our team did not meet your expectations. We strive to provide friendly and respectful service to all our guests, and it is disappointing to hear this was not reflected during your visit. Your feedback is important, and we will address it with our staff to ensure a more welcoming atmosphere in the future.Sincerely,Hotel Management
There were cockroaches all over the place
Business response:
Dear Veronica, Thank you for bringing this to our attention. We sincerely apologize for the unwelcome situation you encountered. The presence of pests is not acceptable, and we are committed to ensuring a clean and comfortable environment for all guests. Your comments have been shared with our team, and immediate action is being taken to address this issue. We appreciate your feedback and are working to improve.Sincerely,Hotel Management
Stains in their sheets we ended up leaving at midnight they didn’t change the bedsheets and we decided to leave never staying there again
Business response:
Good afternoon Manuel,Thank you so much for taking the time to rate and review your recent visit with us. We appreciate your feedback and we will be sure to follow up on the issues that you encountered straight away. We are sorry to hear that things fell short of expectations.Please come back and see us again soon. Have a great day!
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 2.9 star rating with 2,226 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.