Extended Stay America - Cincinnati - Blue Ash - Kenwood Road

Anonymous 

on Expedia

a year ago

Clean your towels Towels were dirty and had hair on them There was no ice machine 

Jacques 

on Expedia

a year ago

The building and properties were OK. The room suite was OK or acceptable as well. No ice machines or vending ice machines at all. Ice cube tray in fridge but would have had to wait hours before enjoying a cool relaxing drink after driving 12 hours. The room cleanliness was less than acceptable. We needed to wipe office chair, table, lamps etc. Elevator full of fingermarks, tracks at bottom of elevator haven't washed or vaccummed in very many days. Unable to enter from side entrance as key card pad broken or disabled. Needed ... read more

Brian 

on Expedia

a year ago

It was very almost scary, there was a fight in the hallway at 2-3am and I would never stay there again. 

Anthony 

on Expedia

a year ago

Terrible morning staff 

Teagan 

on Expedia

a year ago

I never have had any issues with a hotel before this stay. I booked a double room months ago and then was told while checking in that that was not available and the only option was two singles near each other. The bathroom faucet was broke in one of the rooms and it reeked of marijuana. When telling the staff about the broken faucet, he said he would check it out and then proceeded to not communicate to us that he shut the water off in the bathroom entirely. Both rooms were very dirty and the table provided was 1lb away from... read more

Anthony 

on Expedia

a year ago

Room was filthy, drawers rotting out, and room smelled disgusting.