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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This property is overpriced
Business response:
Dear Thomas, Thank you for your review. Our goal is to provide all of our guests with exceptional service and amenities; therefore, we regret that we did not meet all of your expectations. Also, we strive to ensure our rates are competitive and in line with area hotels, and published prices may vary daily based on average room demand. Your feedback is essential as we continually focus on advancing our guest experience. We do hope that you will consider returning to allow us the opportunity to provide you with a more enjoyabl... read more
Business response:
Thank you
What a difference a stay makes … So ... let's start with this: Despite having an absolutely abhorrent, abysmal, horrendous (I've run out of adjectives) stay at the Extended Stay America in Schaumburg, IL a few years ago (avoid at all cost; if I wrote a review it would be shut down), we decided to come back to this one. That's right. This is a second visit to this particular site. As bowlers, Hubby and I travel a lot and it's expensive. So we look for bargains without trying to skimp on quality. Such was the case when we chos... read more
Business response:
Dear Kelly, Thank you for your candid review. We are glad you appreciated the kind and friendly services provided by our associates. However, please know, regarding housekeeping, for our guests staying one to seven nights, fresh towels and linens are available at the reception as often as needed, and for eight or more nights, one full-service housekeeping is provided every two weeks. We will share your feedback with our front desk staff to ensure we communicate our services and amenities upon guest arrival. Thank you again f... read more
I already informed that we need all utensils. No utensils provided yet.
Business response:
Dear SANJOY, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
Needs major repairs and staffing.
Business response:
Dear Michael, We genuinely value your feedback and suggestions for improvement and want to convey our sincere apologies for any inconvenience caused. Please be assured that we take your concerns seriously and will address them with the appropriate parties. We hope you will give us another try so we can provide you with an enhanced experience.Sincerely,Hotel Management
Homeless in property.
Business response:
Dear JIYOON, Thank you for taking the time to share your valuable feedback. We are truly sorry we did not meet your expectations during your stay. Please accept our sincere apologies for any concerns you had with specific individuals outside our hotel. We assure you that we have security on our property around the clock for the safety of all of our guests. Also, our front desk is available at all times to help make your stay as comfortable as possible. Thank you for choosing us for your visit; we hope to have another opportu... read more
This property looks NOTHING like the pictures. Beds are smaller, sheets were stained, towels were stained. Was terrified to sleep.
Business response:
We are very sorry for your experience. Please contact management to explain these issues.
do not stay here terrible, staff and management is terrible. Terrible service. Roaches and bed bugs
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address them adequately.Sincerely,Hotel Management
Business response:
Thank you for your stay!
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open tomorrow at 8:30 a.m.