Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

Ivy 

on Expedia

6 years ago

We booked 2 rooms and they were on completely different floors. The one room still had trash laying on the bedroom floor. When I called the front desk I was told I could just clean it up. 

Paul 

on Expedia

7 years ago

Good location, kitchen, and rates were the reasons we chose this hotel. Staying for nearly a week. The kitchen was absolutely EMPTY. Not a single bowl, plate, fork, or glass. NOTHING. Cupboards were empty. We used the fridge, but that was it. What’s the use of an empty kitchen?? 

Anonymous 

on Expedia

7 years ago

Very slow wifi, thin walls and ceilings, noisy A/C, and bare bones breakfast (coffee was out by 8:30 and they didn't even refill it). A few days on a business trip didn't kill me but would never consider an extended stay here. 

Anonymous 

on Expedia

7 years ago

Location was good for our purpose. Pool was nice. Beds very uncomfortable. No cleaning of room. No towel changes. 

Pete 

on Expedia

7 years ago

Room was dirty, no towels and the pillows and blankets were thrown into the closet when we arrived in the room. It didn't appear like it was never swapped out for new ones. We had to ask for towels, plates and silverware, which we had to go down and get from the front desk because the front desk lady was too occupied with the phones. The bed was hard and pillows were flat. The tv was tiny and picture was hidious. The bathroom was beat up and could see it is not maintained very well. We stayed for 3 nights and not once did so... read more

Anonymous 

on Expedia

7 years ago

Not what I expected Hotel staff was very nice and lobby area clean. When we got to the room upon entering it looked nice enough. However there we're crumbs on the floor didn't look as though it had been vacuumed, crumbs on the nightstand between the beds, the toilet was dirty from the previous people who had been there and there were plastic utensils sticking out from the disposal. The pool is small but clean and nice. The manager did make it right at checkout. 

Jacquline 

on Expedia

7 years ago

Very disappointed that my bedding had not been changed, I was very upset had to go get and put cleaning bedding on 

Patricia 

on Expedia

7 years ago

Do not stay here! This was an OK hotel but we have stayed in better ones. We arrived late since we were at a Reds game we called ahead to tell them that we would need a roll away bed. The man on the phone said no problem When we got there at first the clerk said just call down and he would bring it up. After several trips back down to the desk and having to hunt him down I finally had to carry the linen up to the room myself and my husband wound up having to move 4 air conditioner units out of the storage room himself to get... read more