Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

Nicole 

on Expedia

7 years ago

They were overbooked and tried to move me to another location the afternoon of my check-in. The room smelled like smoke. The sheets had small stains along with the towles. And I also had trouble getting into my room with the key. They made a new pair, but that did not fix the problem. Also, their "free breakfast" sucks. Ive had better at a Motel 6. 

Anonymous 

on Expedia

7 years ago

Room garage was full check in person was rude room was not booked even though I did it online just wasn’t happy about this place manager was going to give me money back for the stay 

Anonymous 

on Expedia

7 years ago

Liked kitchenette and pool. Didn’t like no silverware,non working phone, poor amount of breakfast foods, non working light and no AC in the bedroom 

Marilou 

on Expedia

7 years ago

For 4 days that we stayed never cleaned our room. Nobody at the front desk because it’s either they are doing laundry or cleaning rooms. From the day we check in we found band aid on the 2nd floor hallway till we checkout still there. 

eggy 

on Expedia

7 years ago

Not good place choose to stay for vacation Cleanness and comfortness is poor. Heavy smell can be felt in the stairs. Towels and sheets don’t look cleaned thoughtfully. There is no coffee maker in the room. The customer has to ask front desk to get one. Breakfast has almost nothing except snack, coffee and hot water. 

Anonymous 

on Expedia

7 years ago

very bad pet odor. need a very deep professional clean 

Elia 

on Expedia

7 years ago

Mala experiencia No había agua caliente en el lavabo, el aire acondicionado no funcionaba bien y hacia demasiado ruido; en general mala la habitación MUY VIEJO