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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Floor was sticky in the entrance and bathroom and shower curtain was sour smelling. The room was clean.
Business response:
Thank you for the review. Although you had an overall comfortable stay, we are sorry for the odor and cleanliness issues you encountered in the bathroom. Your concerns have been shared with the housekeeping team to ensure a better experience going forward. We hope you will give us a chance to make it up to you in the future. Sincerely, Hotel Management
Would stay again Staff was friendly and room was clean. Location was easy access and close to food and shopping. Only complaint was the bathroom was small. Door close to toilet.
Business response:
Alan, thanks for being our guest at Extended Stay America. It is delightful to know you appreciated our convenient location and spacious rooms, as well as our friendly service. We appreciate your business and hope you will choose to stay with us again the next time your travel brings you this way. Sincerely, Hotel Management
It was just okay; nothing special. Everything was clean but in need of renovation. Almost no amenities-not even an ice maker-and breakfast was hot water & oatmeal. I got a good deal on it so I guess I got what I paid for.
Business response:
Suzy, thank you for the feedback. We are happy you had a comfortable stay with us. However, we are sorry for the disappointment you had regarding our property needing update and will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. As we have full-size refrigerators in all our rooms, which includes ice trays for your convenience, we do not have an ice machine on our property. We regret that our breakfast offerings were not appealing to you and have sha... read more
The staff was very friendly and helpful. I would have liked coffee in the room!
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are happy you had an overall great stay, and you liked our friendly service. We value your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.