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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Weekend getaway Very nice hotel. Clean,& staff was Very friendly! I would recommend it to anyone.
Business response:
William, thank you for the glowing review of Extended Stay America. We're delighted to know you loved our well-kept property and that you were impressed with the service provided by our associates. We appreciate you recommending us to future guests and look forward to hosting you again soon. Sincerely, Hotel Management
The property was nice and clean. WE only had a couple of minor problems when we arrived. The bathroom light didn't work but was fixed before we even unpacked. I've never stayed at an extended stay type of hotel where I has to ask for everything! There were no dishes, cups, silverware or cooking pots/pans in the room, but they were supplied as soon as I asked.
Business response:
Thank you for being our guest at Extended Stay America. We're sorry for the inconvenience you had due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
They need a better breakfast for all the people who wake up early and really want to eat something and not just A granola bar
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your feedback regarding the breakfast will be shared with our brand leaders. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
No ice machine on premise. Asked for ice trays (to ice an injury).Desk clerk said she had to give me one from their break room. I’ve never stayed at a hotel that wants people to put covers over their boots. No conditioner or lotions. No housekeeping during our stay. It was ok, but I probably wouldn’t go there again. Lacking amenities and the staff was underwhelming .
Business response:
Jennifer, thank you for sharing the specifics of your visit. We apologize for the difficulties you encountered while you were here. Please know our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee. Also, our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a... read more
Easy access to the highway and close to many restaurants
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It is close to shopping and restaurants and to the place where I worked
Business response:
It was wonderful to read your review and find out how much you enjoyed your stay with us. We are happy that our location was perfect for your needs and helped make your visit to the area a total success. Thank you very much for sharing your experience so future guests can see what makes the Extended Stay America an excellent choice. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,173 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.