Extended Stay America - Cincinnati - Florence - Turfway Rd.

David 

on Expedia

2 years ago

Poor standards, not enough cleaning in the main hotel areas. Spotted a few bugs in the room, didn't smell great 

Maria 

on Expedia

2 years ago

Very outdated The hotel room was dated to at least the 70s early 80s. The shower was barely large enough for a size 12 female to turn around in. The partying down the hall and the stench of marijuana was horrible. However the sheets were clean. 

David 

on Expedia

2 years ago

Booking was easy ....but hotels.com needs to do better with knowing if a hotel is booked or not... i booked around 6pm.... i than called the hotel to conferm my reservation....the person saidnyes we have it for you.... when i arrived around 11pm....they told me no room available....i than found another hotel that had a room i paid cash for that.... 

Alyssa 

on Expedia

2 years ago

The staff was great when we’re checking in, when we went to check out our room it smelled of mold. We asked for a refund and we were told we would have to wait to the morning. Overall I wouldn’t stay there at all. 

Tonya 

on Expedia

2 years ago

The room wasn't clean as it should have been. Plus it was infested with ants 

chung-ching 

on Expedia

2 years ago

our experience is horrible I have never had such experience. no common restroom no breakfast but adertised as free breakfast. elevator does not work all the time, no USB plug, room is smelly. washroom has no place to put my toothbrush etc. It is not worth a penny. Will never stay in hotel of this name. a great regret. shoukld ask for refund.