Extended Stay America - Cincinnati - Florence - Turfway Rd.

Tina 

on Expedia

2 years ago

Sheets felt greasy and smelled like bug spray. Ewww. 

Anonymous 

on Expedia

3 years ago

Got bitten by bed-bugs. 

Daniel 

on Expedia

3 years ago

The fixtures were old. Toilet seat broke. Constant weed smoking in the stairwell. Floors were dirty, appliances nasty, transferred me to this location because the one I choose was full. Noisy intersate 

Valerie 

on Expedia

3 years ago

Beds comfortable. Had to ask for everything needed for the room including cups, silverware, toaster, coffee maker. Key cards had to be activated over and over. 

Anonymous 

on Expedia

3 years ago

If we haven’t paid in advance we would have left b Checked in late and no one was at the front desk. There was a sign that said be back in 10 minutes. The hotel is old and run down. 

LaRon 

on Expedia

3 years ago

I booked with Travelocity and once I arrived the clerk stated the hotel was overbooked and there was no rooms (2) for us. We drove from over 2 hours away and nothing was more frustrating than to be told we didn’t have a room after we already booked it. No apologies No trying to assist us nothing! Very very bad customer focus and I will never book with Travelocity or this hotel again! Also I need my credit card refunded right away!!! 

Nina 

on Expedia

4 years ago

Not good The fire alarm went off at 2 in the morning and woke everyone up. I went downstairs to ask what happened, she rudely said it was fake? And prior to that, i asked for an extra pillow and they was all out?