Extended Stay America - Cincinnati - Florence - Turfway Rd.

David 

on Expedia

6 years ago

As we were parking, there was a group of people drinking beer outside under a tree. We were towing a small trailer and was difficult for us to find parking. The room was "ok". Kitchen appliances and counter appear pretty dated. The vinyl floors were very "sticky" and there was no hand, to which we front desk staff stated they were out of soap...really?!? Website showed a nice breakfast bar but in reality they have a coffee stand with some pre-packaged muffins. We overheard housekeeping staff complaining about having to clean... read more

Anonymous 

on Expedia

6 years ago

Didn’t receive any housekeeping for a 2 night stay... hallway smelled of someone cooking fish 

Robert 

on Expedia

6 years ago

Spend a little more and get a lot more. Slow response from clerk checking in. No ice makers. Very hard mattresses . Lesson learned 

Matthew 

on Expedia

6 years ago

100% gross, dirty, and totally misrepresented 

Karissa 

on Expedia

6 years ago

Stay somewhere else Room door didn't latch without force. Bathroom door didn't latch at all. Had to stand between toilet and sink to shut bathroom door. Windows would open, but only had a screen in one window. A lot of dust buildup on top of the lamps. Back of barroom door had something gross all over it. Courtesy soap and shampoo were on the toilet, which is tacky and unprofessional. Card reader on outside of building didn't work at all. Deal stag said they would check on us, never did. I usually love Extended Stay Hotels, ... read more