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Extended Stay America - Clearwater
- Hotels
- Clearwater, FL
About this business
Location details
15672 US Highway 19 N, Clearwater, FL, 33764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was my second stay at this location in the last month. The first time I chalked the noise level up to one noisy tenant in the room next to mine that kept me awake until after 1am. This time there was constant noise, banging, heavy walking from rooms above and around mine until after 2:30 am. The a/c fan was on high to try & muffle noises but unfortunately it didn’t help. Not sure if it’s an insulation issue~super frustrating for sure!
Business response:
Dear Joanna, Thank you for being our guest and sharing your experience. We apologize for the noise issues you experienced. Guests not adhering to the property rules concerning noise can be challenging for all concerned, and we are very sorry for the frustration this caused. We are disappointed that we were unaware of these concerns, as we would have been happy to try and resolve the issue or move you to another suite. In the future, please know our front desk staff is always available to help make the most of your stay. Safe... read more
This was the worst experience I have ever had. Bed bugs. New management had no clue what was going on. PLEASE DO NOT STAY HERE. Spend the extra 20.00 for anyplace else.
Business response:
Dear Guest, Thank you for being a guest in our hotel. We were sorry to read about your experience. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. Still, your room will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention, and we hope to welcome you back soon.Sincerely,Hotel Management
La habitación extremadamente sucia, piso paredes cama baño ect, todo estaba sucio y olia muy mal. El desayuno era inexistente y no es nada económico la noche. No lo recomiendo.
My flight was cancelled. I had to book another flight but it didn’t get there until after 11pm and the front desk is closed at that time. Couldn’t reach anyone when I finally got there. No one to check me in. Lobby phone wasn’t working. Lousy experience. Expedia couldn’t get me a refund since it was tagged as No Show by the manager. Won’t stay again.
Frequently asked questions about Extended Stay America - Clearwater
How is Extended Stay America - Clearwater rated?
Extended Stay America - Clearwater has a 3.4 star rating with 1,861 reviews.
When is Extended Stay America - Clearwater open?
Extended Stay America - Clearwater is open now. It will close tomorrow at 12:00 a.m.