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Extended Stay America - Clearwater
- Hotels
- Clearwater, FL
About this business
Location details
15672 US Highway 19 N, Clearwater, FL, 33764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
On 1st day of our stay, we saw some cockroaches in our suite. An exterminator came to spray our unit on the 2nd day, which seemed to have angered the cockroaches, and were running all over the unit for the remainder of our 7 day stay. One day I found a cockroach in my food plate. We threw our food in the garbage and ate in restaurants after that.
Business response:
Hello Pietro. We appreciate you for sharing your experience with us. Please accept our sincerest apologies for the issues that you encountered with the pest sightings. We never want your stay to be less than perfect, and can assure you that we will address this with out team for immediate action and resolve. Best wishes in your future travels.
Business response:
Thank you for taking the time to rate and review your stay with us, Alexander. We are so sorry to see the lower rating and would love another chance to show you a much better experience the next time your travels bring you this way.
Would not stay again.
Business response:
Thank you for sharing your rating with us, Shawna. We are so sorry for any issues that you experienced while staying with us. We always work hard to improve and would love another chance to show you a better experience the next time your travels bring you this way.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Business response:
Hello Nora. We are disappointed in the lower rating, and apologize if you had any issues during your visit. We would love another chance to show you the wonderful experience that you can have with us.
was expecting to be in Homewood suits but the area and the place is a long term weekly rental
Business response:
Thank you for reviewing your stay with us, Hany. We apologize that we failed to satisfy your expectations during your visit. We would love to welcome you back for an even better experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
Dirtyyy
Business response:
Thank you for taking the time to review your stay, Leydi. We are so sorry that your experience was not the clean experience that we intended for you. We will make sure that we communicate with our housekeeping team to make sure that the proper procedures are being followed in order to avoid this in the future.
Horrible Stay The hallways smell like pet urine. Rhe internet wifi service is non-existent and horrible. They only do housekeeping every 2 weeks amd only gave us 2 towels and 2 wash cloths and no hand towels. no iron or ironing board but you can borrow from the front desk. the elevator inspection was out of date by almost 1 year. i wont be back EVER. AND had the nerve to vlose the front desk at 7 pm with no warning and charge my card gefore i ever chevked in with no warning. piss poor service and accommodations!
Business response:
We appreciate your feedback regarding your recent stay at our hotel. I'm disappointed to see that there were issues with unpleasant odors, along with issues with our amenity offerings along with our lobby hours. We are terribly sorry for any inconvenience that these issues caused and will make sure that we address them with our team at the property for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you for taking the time to review your recent stay at our hotel. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Frequently asked questions about Extended Stay America - Clearwater
How is Extended Stay America - Clearwater rated?
Extended Stay America - Clearwater has a 3.4 star rating with 1,861 reviews.
When is Extended Stay America - Clearwater open?
Extended Stay America - Clearwater is open now. It will close tomorrow at 12:00 a.m.