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Extended Stay America - Clearwater
- Hotels
- Clearwater, FL
About this business
Location details
15672 US Highway 19 N, Clearwater, FL, 33764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Roaches in my room climbing on the walls and sheets don’t seem clean and fresh. I wouldn’t stay here again.
Business response:
Thank you for letting us know of an insect sighting. We take this very seriously and we are so sorry for disappointing you as we handle this situation. We appreciate hearing from you.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us.
Guest Roach infested
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Don’t waste your time. If I could give zero stars I would. Ridiculous amount of roaches in my room and the people above me seemed to have been moving furniture and doing jumping jacks across the room from 1:30 A.M. to 4:36 A.M. When mentioning to the front desk I was informed no refund could be made because I stayed there. Mind you, there was no one at the front desk at 4:30 A.M. when I went to request a different room and the attendant on call didn’t answer the lobby phone when I tried calling. After calling hotels.com for ... read more
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel.
The only thing I liked was the cost. As far as everything else about this hotel, it was very disappointing. The staff was not the way they should have been. My room had roaches and other insects crawling throughout it and when I mentioned something and showed pictures, there was no other room to be moved too. Housekeeping never came to the room at all. And when I checked out, only one person was shocked about what had occurred. I am extremely disappointed in the service there and will not be returning anytime soon.
Business response:
I'm so sorry for the frustrations you experienced. This is not the comfortable, relaxing stay we envisioned for you. Thank you for taking some time to leave us some feedback.
Employees was not very nice the hotel was pretty much for like junkies and strippers and people that want to party so all I can say is we will not return to this hotel
Business response:
Thank you for taking the time to share your feedback with us. We’re so sorry to hear that you had an unpleasant impression of other guests. Our goal is to provide every guest with an all-around positive experience and we’re disappointed that this was not the case with your stay. We wish you all the best in your future travels.
Do not stay at this Choice hotel..last resort..🙄 Do not stay here unless you want your brand new phone stolen from a non resident homeless person who stayed his friends had his to key. The manager seemed pleasant. Kim the peeon who checked me in advised me she could put me on the 3rd floor because I entered the first room a roach ran across the before. I should get my refund of over $300 in 6 to eight weeke time. 😎 ... Largo police department does not have much faith that I Will ever see my phone again...Do not stay here b... read more
Frequently asked questions about Extended Stay America - Clearwater
How is Extended Stay America - Clearwater rated?
Extended Stay America - Clearwater has a 3.4 star rating with 1,861 reviews.
When is Extended Stay America - Clearwater open?
Extended Stay America - Clearwater is open now. It will close tomorrow at 12:00 a.m.