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Extended Stay America - Clearwater - Carillon Park
- Hotels
- Clearwater, FL
About this business
Location details
2311 Ulmerton Rd., Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worst hotel I’ve ever seen
Business response:
Dear Jennifer, We sincerely regret that your recent stay did not meet your expectations. Your input is invaluable, and we are continuously working to enhance our guest experience. While we understand your disappointment, we remain committed to making positive changes. We genuinely hope you’ll consider giving us another opportunity to provide you with a more satisfying and comfortable visit.Sincerely,Hotel Management
Dirtiest hotel I have ever seen Dirtiest hotel i have ever seen
Business response:
Dear Guest, We sincerely apologize for the condition you encountered during your stay. It is disheartening to learn that our property did not reflect the high standards of cleanliness we strive to maintain. Please know that we take your feedback seriously and review our housekeeping procedures to prevent future occurrences. Your insights are invaluable, and we hope you will consider giving us another opportunity to provide you with a significantly improved experience.Sincerely,Hotel Management
Worst room ever Unit had a lot of carpet stains and just as many roaches bathroom was dirty toilet never cleaned bathtub dirty this room was not fit for anybody
Business response:
Dear Gary, We deeply regret that your experience fell short of the standards you rightfully expected. It is disheartening to learn that the condition of your unit did not reflect our commitment to cleanliness and proper maintenance. We take your feedback seriously and are actively reviewing our housekeeping and pest management practices to prevent future issues. We sincerely apologize for the inconvenience you endured and hope you will consider giving us another opportunity to provide you with the exceptional experience you ... read more
This place was gross. Dirty carpet, smelled like smoke, roaches crawling around, bathtub had mold in it, the towels were dirty. This place needs to be CONDEMNED!!!
Business response:
Dear William, We sincerely regret that your experience fell far below expectations. Cleanliness and comfort are paramount, and we are genuinely sorry for the unacceptable conditions you encountered. Maintaining a well-kept environment is a priority, and your concerns will be shared with our team to ensure immediate attention. We understand how frustrating this must have been and appreciate you bringing it to our attention. Your feedback is invaluable as we continue working to enhance our accommodations. We hope you will cons... read more
Tv didn't work the bed made to much noise and water didn't get hot the A/c don't work
Business response:
Dear Nicole,We sincerely apologize for the inconvenience you encountered during your stay. A comfortable and well-functioning room is essential, and we regret that we did not meet your expectations. Your concerns about the TV, bed, water temperature, and A/C have been noted, and we will address them with our team to ensure improvements. We appreciate your feedback and hope for the opportunity to provide you with a better experience in the future. Please reach out if we can assist you further.Sincerely,Hotel Management
I have pictures of the rooms that I was in and they were nasty the first room I walked in I had to go back up and tell him I weren't staying in that room the beds weren't made the TV was broke it was totally disgusting the room that I ended up staying in you couldn't even walk on the carpet without getting you socks pure black I asked him to clean it they would not clean it . I asked them several times on a daily basis I do not recommend anyone stay at this place it is totally filthy
Business response:
Dear Charles,We sincerely apologize for the unacceptable condition of your rooms and the lack of responsiveness to your requests. A clean and comfortable environment is our priority, and we regret that we did not meet your expectations. Your feedback is deeply concerning, and we are addressing these issues with our team to ensure they are resolved. While we recognize that this experience was disappointing, we are committed to improving our service and cleanliness standards. We truly appreciate your honest feedback and regret... read more
Très déçus Accueil moyen, studio décevant, mal entretenu déjà la porte d'entrée, porte de douche percée. Aucun ménage pendant les 4 jours, pas de changement de serviettes qui ne sèchent pas. Studio meublé sans vaisselle...Le petit déjeuner très simple est à récupérer à l'accueil. Réparation de toiture au-dessus de notre tête. Extérieurement beau bâtiment. Les photos sur site sont belles mais la réalité est très différente
Business response:
Dear Marie, We sincerely apologize that your experience did not meet your expectations. We understand the importance of comfort and proper maintenance, and we regret that you encountered issues with your room and amenities. As an extended stay property, housekeeping is provided on a weekly basis, and fresh towels are available at the front desk upon request. We also regret any disruption caused by the ongoing roof repairs. Your comments regarding the furnishings, breakfast, and overall experience are invaluable, and we will ... read more
Não indico Não gostei nem um pouco, péssimo atendimento, funcionários secos e pouco educados , quartos com mau cheiro e em péssimas condições.
Business response:
Dear João, We sincerely regret that your experience did not meet your expectations. Providing excellent service and a comfortable environment is our priority, and we are disappointed to learn that we fell short. Your feedback is essential, and we will address these concerns with our team to make necessary improvements. We appreciate you sharing your thoughts and hope for the opportunity to provide a better stay in the future. Sincerely,Hotel Management
Breaking Bad! Absolutely not a place i woupd recommended unless you dabble in the scumbag lifestyle. Place was run down, and dirty. Dog hair everywhere and smell like someone just walked out from the room smoking. Ice trays, bathroom, and stove look outdates and not kept for years. I have stay in some places before but this one took the cake! Room was for 1 night thank God. Do not waste your money like I did...
Business response:
Dear Jermaine, We apologize for not meeting your expectations, particularly with the overall cleanliness of the guest room. We work hard to provide the best and spotless environment for all our guests. This involves deep cleaning our rooms after our four-legged or long-term guest stays so the suites will be allergen-free and fresh-smelling for our guests. Although we have suites designated for pets to minimize allergy issues for other guests, there are times we need to place a guest in another suite. Furthermore, your concer... read more
Frequently asked questions about Extended Stay America - Clearwater - Carillon Park
How is Extended Stay America - Clearwater - Carillon Park rated?
Extended Stay America - Clearwater - Carillon Park has a 3.1 star rating with 2,567 reviews.
When is Extended Stay America - Clearwater - Carillon Park open?
Extended Stay America - Clearwater - Carillon Park is open now. It will close tomorrow at 12:00 a.m.