Extended Stay America - Cleveland - Airport - North Olmsted

Natalia 

on Expedia

a year ago

Sheets were dirty, had to ask for a fresh one. Bathroom was dirty as well. Stove did not work. Free breakfast was supposed to be provided , but it was only coffee and a snack bar. Heat was not working as well. 

Cynthia 

on Expedia

a year ago

I must have arrived in the lobby just as the clerk left for his break as I had to wait serval minutes (am smoker came and went as I waited)... entrance. lobby and elevator smelled badly of pot every time I entered and exited (6 times)... my room, while a nice design, smelled horribly and I used a whole can of deodorant and luckily sleep with a CPAP machine that helped filter the smell so I could sleep... toilet bowl stained and needs deep cleaning... very disappointed in this location 

Darnell 

on Expedia

a year ago

My room was dirty the microwave had bugs inside, restroom was dirty. The rug was dirty, water dripping from the ceiling. 

Natalie 

on Expedia

a year ago

I don’t even know what the smell was in the room. Hallway smelled like smoke, opened the window as much as I could and the smell in the room (not smoke) would not go away. Door handle to the bathroom came off when I opened it…just all around a bad room. 

Christine 

on Expedia

a year ago

This property felt like the portal to Silent Hill. There were a few unfriendly, seemingly houseless people loitering in front of the entrance. It was very strange because there were so many other hotels nearby that seemed to be desolate. The room was dirty and the hallway outside smelled like cigarettes. Both bathrooms had distinct residue. The towels and linens seemed dusty or just not properly cleaned. The carpet in the room was kind of damp. In the morning I was rushing to leave for reasons beyond just the obvious ones. I... read more

Jarrette 

on Expedia

a year ago

My sister and I came out of town for a wedding and the room we did reserve down the road double booked us and didn’t have a room which is how we ended up at extended stay America. I wish I read the reviews because after checking in I noticed the terrible smell in all the halls and a lot of sketchy people lurking around. It turns out this is also the kind of hotel that allowed people on public assistance to also stay here for but yet charge travelers $150 a night to be surrounded by a bunch of homeless people.