Extended Stay America - Cleveland - Airport - North Olmsted

Anonymous 

on Expedia

2 years ago

Not worth it No blow dryer which should be standard. No glasses available for a drink of water, I would have had to ordered a package of dishes from the front desk. No coffee available either. No thank you 

Rania 

on Expedia

2 years ago

It had a very bad smell. Very dirty and disgusting 

Victoria 

on Expedia

2 years ago

SAVE YOUR MONEY! Stay away from this place! As soon I walked in the lobby smelled of marijuana. The front desk attendant was not present. I had to use a lobby phone to call an extension to get her to come out of a room to check me in. Once in our room it just kept getting worse. Found an old dirty rag that had turned orange from sitting there so long. The smoke detector was hanging off the wall. As my kids were taking their showers I decided to get the pullout sofa bed ready. As soon as I pulled it out I about vomited. The s... read more

Blake 

on Expedia

2 years ago

The carpet had not been swept and there was stuff all over it. There was hair on the desk. A contact lens on the nightstand, a sticky residue all over all of the furniture, There was a ton of hair on the walls of the shower and the floors. The towels were stained and just looked dirty. We shared our concerns with the front desk and was told “I’m sorry” with no offer to clean it or refund the room charge. We specifically asked for the room to be cleaned and they did wipe the furniture down with a bleach rag, but nothing was d... read more

Berthony Jean 

on Expedia

2 years ago

Not the best. 

Shelvie 

on Expedia

2 years ago

Brought my mom here for some one on one for Mothers Day weekend. I booked a 2 bed queen suite which we needed because it offered a separate living space and seating for our visitors Sunday. During check in, I was informed my reservation was a could not be filled because those rooms have not been available for years, yet they still allow Expedia to book them and wont stop this "bait". On the surface the room looked clean, but after my own cleaning with Microban my paper towels were dirty. The deadbolt lock did not work and th... read more

Kimberly 

on Expedia

2 years ago

Very smelly and unclean. You get what you pay for. 

Hysen 

on Expedia

2 years ago

smell so bad we have to leave the hotel