Extended Stay America - Cleveland - Airport - North Olmsted

Mike 

on Expedia

2 years ago

No breakfast, cold coffee, no tv remote, halls stink of pot, light on phone kept flashing, I asked the morning lady about these things and she was an ass, hardest bed I have ever slept on, bad enough that I won’t trust Expedia ratings again. 

krupal 

on Expedia

2 years ago

Very unkept property with lot of smoking smell when property is supposed to be non smoking property, reception and front entrance was full of smoke smell, lobby and hallway had trash on floor Advertised as free breakfast but had no breakfast Mattress cover were partly ripped Never stay in extended stay motels again 

Jamica 

on Expedia

3 years ago

Our stay was horrible. Paid for a king bed and pull out couch. Couch mattress had no sheets and was covered with stains! No dishes in kitchen. Will never stay there again. 

Christine 

on Expedia

3 years ago

Just ok Friendly, personable staff. However they had no breakfast because they order had not come in. The morning clerk scrounged around and found some dried oatmeal packets for my two kids. They should have mentioned this at check in. The in room fridge hummed and made noises, until I gave it a frustrated kick. FYI, they still enforced masking protocols in the lobby, etc. Fine with me, but again I didn't know and didn't have one. No fault of the people, but internet and phones were also out.