Extended Stay America - Cleveland - Airport - North Olmsted

Joy 

on Expedia

10 years ago

Don't stay here. Never again. We wanted to swim - I thought they would have an indoor pool - no - no pool at this location at all - you have to drive to a "sister hotel" and request to swim there - at an outdoor pool and they locked it up through our entire 4 day stay. Rugs dirty - kitchen floor dirty - bathroom floor urine on the floor. Had to wash everything first. No blow dryer had to go to front desk and sign one out. No coffee maker or supplies - had to go to front desk and sign one out. Even though there was a kitchen ... read more

Dennis 

on Expedia

10 years ago

Stay Away Awful experience, Pulled back bed covers and sheets were all wrinkled and I found 4 hairs on bottom sheet. Waited 2 hours for someone to come and change sheets. Air conditioner was 6 inches from side of bed and was old and NOISY. Did not sleep well at all and next day was ruined. 

Anonymous 

on Expedia

10 years ago

Avoid this place Room smelled like smoke, I was bitten by an insect while sleeping became infected need medical attention. could not report it because no one was ever working the front "desk". 

Anonymous 

on Expedia

10 years ago

Smelled bad The entire hotel smelled like cigarette smoke!!! The Hallways, the elevator and especially our 'Non-Smoking' room reeked of cigarette smell. There is not even a non smoking floor. I was told there was smoking and non smoking rooms intermixed on every floor.. My husband and daughter are allergic to the smoke.. There were no more hotels available for 5 peole in the area. we were there for 3 days (with a sick child) the only good thing is that there was literally 2 rooms and 2 bathrooms. The sofa bed was broken so t... read more

Anonymous 

on Expedia

10 years ago

Dirty smelly hotel Not very clean and has a bad smell to it. Carpets in hallways extremely dirty they don't clean the rooms daily. 

Anonymous 

on Expedia

10 years ago

Not a clean place to stay We had to wait to get our room in the late afternoon because some young kids really trashed our room. They sprayed a cover up scent to hide the alcohol that was spilled in the carpet. It smelled and the mattress was old. I would not stay there again. 

Anonymous 

on Expedia

10 years ago

Overpriced Last second booking on a road trip. The front desk staff in the morning was extremely nice, but for over $100 for 1 night was way over what it was worth. Great for several night stay since it has all the amenities of an apartment. Bed wasn't comfortable, towels were gross, and overall makeup of the room was not impressive 

Anonymous 

on Expedia

10 years ago

NOT recommended We walked in this hotel, went to our room and turned around to check back out. The entire experience was awful! It smelled like marijuana and urine. We do NOT recommend this hotel.