Extended Stay America - Cleveland - Airport - North Olmsted

BrownsFan 

on Expedia

10 years ago

a bit RATTY It was fine bc I was staying by myself. I wouldn't let my wife and kid stay there. Just a bit ratty. I expected it to be better. 

LK 

on Expedia

10 years ago

At least the beds were comfortable our stay was "interesting". First, when we tried to check in there was no one at the front desk for over 20 min. We finally had to track down a maid who got someone. Later that night we discovered that our key cards did not work in the back door. So we had to drive to the front of the hotel, only to find no one there once again. This time it only took about 5 minutes, so an improvement, for someone to show. We asked about the key cards and the clerk laughed and said "oh, since the rain they... read more

Anonymous 

on Expedia

10 years ago

Bathrooms were moldy and dirtly, kitchen the same. Had to ask for the basic stuff ie blow dryer, coffee pot. 

JG 

on Expedia

11 years ago

NEVER Again! We made a reservation (and prepaid) through Expedia for 2 adults and 2 children in a non-smoking 2 queen bed room for two nights. Upon arrival we checked in and much to our disgust upon entering the room we realized that it was a single king smoking room. When we returned to the front desk to rectify the situation, we were told that there were no rooms of that type available, but that the other location about a mile away did. We packed the kids back into the car and went to the other location, only to find out t... read more

sebastian 

on Expedia

11 years ago

Not worth for your Money I booked the room here mainly because of the kitchen facility.I was driving and reached this place around 11 PM, the lady at reception showed me the room.The room was not arranged well, the toilet flush was not working.I had to give multiple calls in the midnight to get it fixed.The hotel was under staffed - I saw one poor lady running behind all calls from different rooms and trying her best to please customers.This place is not worth for the money I spent. 

Chris 

on Expedia

11 years ago

Not likely to return We had to wait 20 minutes at desk to sign in because the front desk clerk was assisting another patron. The room and hallway had a less than desirable smells. The staff was very hospitable when available. But availability and fresh air would do this hotel wonders! 

Anonymous 

on Expedia

11 years ago

Great for a 1 night stay but not a extended stay Hotel was in a good area near a shopping mall, walmart and restaurants. The hotel itself was not maintained. Hallways smelled really bad and room wasnt very well cleaned. Good for just a place to crash for the night as I was driving through town but other then that would not rec it 

DB 

on Expedia

12 years ago

Overnight I stayed overnight with my family after visiting Cedar Point, the front desk staff was excellent, but the cleaning staff was very rude. We requested a late checkout but they cleaning staff continued to knock on our door in an attempt to rush us out. We were also disappointed that they pool is not on site.