Extended Stay America - Cleveland - Airport - North Olmsted

Anonymous 

on Expedia

12 years ago

The outside looks better than the inside As I was standing in line the people in front of me were complaining that their room already had people in there. The other guys that were with them had beer and molded bread in their room. Needless to say I began looking up other hotels while standing there. My room had already been charged because I got it from hotels.com. I asked to see my room first before I accepted it. When I went in there was a smell in it and it looked old. I was told I could have another room. That room had f... read more

Dee 

on Expedia

13 years ago

Horrible! Nasty! Never will go back... this is a very old place... smelly, dirty. Hair in the bathtubs, one toilet was very noticably dirty. The desk girl was very nice, friendly and helpful...... AVOID THIS PLACE!! 

godoggo 

on Expedia

13 years ago

Update needed. The hotel needs to be updated. The carpet was soiled and the walls were dirty. The place was pretty beat up. On the positive side it is a great location. 

Aunt Nan 

on Expedia

14 years ago

No fitness room onsite I chose this facility online solely because it had a fitness room. When I arrived about 8:00pm, Saturday night, I was informed that the fitness room was at a gym about a mile or 2 away and was not open after 6pm on Saturdays or before 9am on Sunday. (The gym was great.) I delayed my departure on Sunday so I could take a trip to the gym. When I returned from the gym at 10:30 am Sunday to take a shower and pack up, I was (temporarily) locked out of my room because it was close to 11am checkout. The kitch... read more

Sandy 

on Expedia

14 years ago

Entire Hotel is a Smoking Hotel I have a few complaints to state here. First off, it doesn't matter if you request a non-smoking room as surrounding rooms who smoke caused my room to be flooded with smoke as early as 5 am each morning. I awoke to having to breathe second hand smoke as well as return home with all of my belongings saturated in smoke. It caused me to have to wash every item and clean by hand to remove the smell. My "non-smoking" room had two ash trays in the room so it makes no difference to make a request in ... read more

CW King 

on Expedia

15 years ago

Not that impressed this hotel is very overated 

Tired in Surprise 

on Expedia

15 years ago

Disappointment We asked for a shower that had no lip so my husband, who is confined to a wheelchair, could take a shower. I had called ahead of time also and they told me I would get one of those rooms. When we got there they told me that I would have to pay an extra $25.00 a day for that kind of shower. I can not believe that that is how they treat people with disabilities. I refused to pay it and stuck with a bathtub in our room, which my husband couldn't use. We also called ahead to get a pack n play for our son's 1 1/2 y... read more