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Extended Stay America - Cleveland - Beachwood - Orange Place - South
- Hotels
- Orange, OH
About this business
Location details
3820 Orange Pl., Orange, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs exterminated
Business response:
Dear Juleena, Thank you for your feedback. We apologize for the inconvenience you experienced. Please be assured that we take pest control very seriously and will address this issue immediately. Your comfort and satisfaction are our top priorities. We appreciate your bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Il n'y avait pas de batterie de cuisine et c'etait pas tres propre
Business response:
Dear eric, Thank you for your feedback. We apologize for the lack of kitchen supplies and for the cleanliness issues you encountered. We aim to provide a comfortable environment, and we regret that this was not your experience. We will address these concerns with our housekeeping team to ensure improvements are made. We appreciate your input and hope to serve you better next time.Sincerely,Hotel Management
This location is horrible disgusting rooms and extremely small
Business response:
Dear Brandi, Thank you for your feedback. We regret that your experience did not meet your expectations. We strive to provide a comfortable and welcoming environment, and it’s clear we fell short during your stay. Your comments regarding room conditions and size will be addressed with our team so that necessary improvements can be made. We appreciate your input and hope to offer a better experience in the future.Sincerely,Hotel Management
the bathroom wall was moldy and the stove top was rusty. The window was not working and the curtains were gross.
Business response:
Dear Liliane, Thank you for bringing these issues to our attention. We apologize for the unacceptable conditions you encountered. Maintaining high standards of cleanliness and functionality is our priority, and we regret that this was not reflected during your stay. Your concerns about the bathroom, stovetop, window, and curtains will be addressed immediately by our maintenance and housekeeping teams. We appreciate your feedback and hope to provide a more pleasant experience in the future.Sincerely,Hotel Management
Check in was not great. Property was outdated and basic. Noise problems all night long
Business response:
Dear ryan, Thank you for sharing your experience. We apologize for the challenges you faced during check-in and understand how frustrating it can be when the accommodations do not meet expectations. Your comments regarding the condition of the property and noise disturbances have been noted, as we are continuously striving to enhance our guests' experiences. We appreciate your feedback and hope to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management
We booked a Queen bed and it was more like a double bed. Room smelled so bad we bought a room spray!!! I asked about a room change due to small bed. Was told they were booked. I checked online and they weren’t booked!!!
Business response:
Dear Eileen, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Overly priced for the condition of the hotel and amenities available. Rooms were outdated and rough. I will be in the area periodically for doctor appointments and I definitely won't be staying here again.
Business response:
Dear Tiffany, Thank you for sharing your feedback. We regret that your experience did not meet your expectations and appreciate your comments about the room condition and amenities. Your input is invaluable as we strive to improve our accommodations. We hope to have the opportunity to serve you better in the future. Safe travels and best wishes for your appointments.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cleveland - Beachwood - Orange Place - South
How is Extended Stay America - Cleveland - Beachwood - Orange Place - South rated?
Extended Stay America - Cleveland - Beachwood - Orange Place - South has a 3.1 star rating with 2,027 reviews.
When is Extended Stay America - Cleveland - Beachwood - Orange Place - South open?
Extended Stay America - Cleveland - Beachwood - Orange Place - South is open now. It will close tomorrow at 12:00 a.m.