Extended Stay America - Cleveland - Middleburg Heights

Lilet 

on Expedia

3 years ago

I booked for deluxe studio with 2queen beds and sofa but didn’t happen. Place have inconvenient door openings for large suitcases. Very strong cigarette smell on the hallways. Deluxe room is presentable but old and lamps doesn’t work, kitchen cabinets sticky to touch. Pillows are lumpy. It says breakfast included which I know I’ve been charge, there was NONE. Staff unpleasant. One thing is good is room have kitchen to eat, store your food. Wifi is actually quite good. 

Dalius 

on Expedia

3 years ago

We arived 12:30AM and person at the desk took 30 min to check in couple in front of us and our family. Room bed was not made. Towels were on the bathroom floor, smel of weed in the room. Shower top fauset didn’t work. Very disappointed 

Leonel 

on Expedia

3 years ago

Great location near the interstate and airport. Good dining options nearby. Didn't like the dirty room floors and bathroom. Hair on the sink, a dog pee in the corner, and a very dusty floor. 

Donna 

on Expedia

3 years ago

The property is located conveniently off of the Ohio Turnpike. Rates are good. Strong cigarette and musty odors. 

Anonymous 

on Expedia

4 years ago

The room smelled like weed . At 2am while we were sleeping another couple entered our room the front desk gave them the same room 

Anonymous 

on Expedia

4 years ago

They cancelled my reservation without calling me- and then charged my account. I was not notified of a particular time restriction at the property for reservations.