Extended Stay America - Cleveland - Middleburg Heights

S 

on Expedia

5 years ago

Dirty. Lack of any amenities the shower wouldn’t drain the water and filled up while showering. The last time we were here the hot water didn’t work the entire evening. 

Anonymous 

on Expedia

5 years ago

The place was not very clean and smelled. I also did not get the type of room that I booked. 

Lindsey 

on Expedia

5 years ago

When I got into my room, I immediately noticed it wasn’t very clean. The inside of the toilet was dirty (couldn’t have been cleaned after the last guest). It was not swept well (Cheerios on the floor still). I noticed there was only one bar of soap for your hands. No shampoo/conditioner/body wash in the bathroom. When I got up in the morning to shower and get ready for my interview, I turned the water on and noticed the thing to make the water come out of the shower head was broken and sitting on the ledge of the bathtub, wh... read more

Hira 

on Expedia

5 years ago

Needs an update ASAP. Looks VERY .... umm, average at best. 

Pam 

on Expedia

5 years ago

Hotel looks run down. Our room was not very clean. The mirror over the dresser had hand or body prints on it. The nightstand was filthy. The end tables had burn marks from cigarettes on them. The towel bar in the bathroom was bent so bad it was crinkled in the center. Not impressed with this hotel and will not stay again. 

Byron 

on Expedia

5 years ago

Roaches! Stayed in room 229 on November 30, 2019. I checked “free breakfast” as a must for staying and found that it was granola bars and oatmeal. I found a used chewing tobacco packet in the strainer of kitchenette sink and there were 2 roaches in our bathroom. I was able to kill one of them. Had to go to the front desk for a hairdryer and for linens. There was black mold around the shower lever and each end of the grab bar. The beds were comfortable and the shower was hot is all that I can say positive, however, this is th... read more

Zach 

on Expedia

5 years ago

Go somewhere else Broken safety locks, dirty kitchens, garbage left under beds 

Anonymous 

on Expedia

5 years ago

We were given a key to a room that already had people in it and we barged in on them when they were sleeping. I felt really bad and uncomfortable about it. Room was spacious. Towels were stained and dirty. Garbage in hallways and there were empty cans in the lights in the elevators. Breakfast was a joke, packaged muffins and granola bars, and coffee that wasn’t good. Staff was friendly but I probably would pick another hotel to stay at the next time we are in the area. 

James 

on Expedia

5 years ago

I like that it came w a kitchenette and separate sleeping area , however the blood stains and smells of smoke and god knows what are unacceptable