Extended Stay America - Colorado Springs - West

Mary 

on Expedia

9 years ago

Bad check in had to move because of dog in next room 

Anonymous 

on Expedia

9 years ago

Then only good thing about my stay was the heat Lights didn't work, woke up with an eye infection, room was outdated and very uncomfortable. 

William 

on Expedia

9 years ago

NOT HAPPY ALONG WITH CUSTOMER SERVICE This hotel was dirty ie... Used condom wrappers under bed. Gross when our 12 yrs old son finds it. The girls at front desk were very helpful BUT THE RUDE HOTEL MANAGER WAS RUDE WITH KIDS. TALKED DOWN TO THEM ALSO REALLY UNHAPPY PERSON 

justin 

on Expedia

9 years ago

Bed bugs Stay away from here bed bugs and just very nasty room i got bit 12 times one night very very poorly taken care of 

Michael 

on Expedia

9 years ago

Get High without trying We originally booked for two nights but after the smell of pot in the hallway and seeping into our room we checked out. The front desk was apologetic and said they could figure out who it was. Also lots of people hanging out out side the front door was kind of creepy. Bed was comfortable and wifi was good. Maybe just an isolated incident but I would go someplace else next time myself. 

caution 

on Expedia

9 years ago

A so so stay The greeting staff was very nice and friendly, the room smell was old and musty , the towels looked unwashed. The staff leaving didn't acknowledged me when I left after telling them good morning just looked at me. 

Elizabeth 

on Expedia

9 years ago

Scam The room was ok however they charged 150 to my credit card for allegedly smoking. I don't even smoke!! It was a ay to make up money for me getting a cheap price through hotels.com....watch your statement because they refuse to refund the money!