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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
STAY AWAY FROM THIS NASTY FILTH TRAP!!! This hotel was absolutely disgusting!!!! I am posting pics so you can see how gross this place was!! I absolutely feel we deserve a full refund plus some!!! I can’t believe this place is even open and people are allowed to stay here!!! Heath department should come in and close it down!! There was mold in the dishwasher and above the stove! The bathtub was dirty. And when I say dirty I mean so nasty there is no way we would have used it. The hotel stunk so bad!!! Just filthy!!! Stay awa... read more
Smelled bad and was very dirty. There were abandoned cars in the parking lot. Never seen anything like it.
Business response:
Todd, thank you for taking the time to review our hotel. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team and with our pest control provider to make sure we are more diligent going forward. We are committed to providing outstanding service, and we hope you will give us another opportunity to prove that to you. Sincerely, Hotel Management
Refrigerator/freezer did not work. Shower pressure was so low it was not practical to use. There was a bad smell in the room and in the hallways. The hotel looks rundown a bit and needs a refresh.
Business response:
Samir, thank you for posting a review of your stay. We regret the unpleasant visit and that you were not satisfied with the condition of our property. We also apologize for the housekeeping and maintenance issues you encountered in your suite and the inconvenience this caused. Please be assured your comments will be relayed to the appropriate teams to take the necessary actions. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
The remote in our room didn’t even have a back to it; was being held together by a rubber band. There were fruit flies in our room and we didn’t even eat in there. Called the front desk to ask for help with wifi at 5:30pm and no one picked up. Someone knocked on our door and before even giving time for me to say that we were still in there (our checkout wasn’t until 11 and this person came in before 10) they opened the door. I was unclothed sleeping and am lucky someone didn’t see us. We will not be back
Business response:
Thank you for taking the time to share your feedback. We apologize for the cleanliness issue you encountered in your suite and the inconvenience this caused. We will share this with our housekeeping team to ensure we are flawlessly preparing each suite for our guests. We are also sorry for the additional concern you outlined and the frustration you felt. Please be assured we will address your comments appropriately to ensure such instances are not repeated. We hope you will reconsider and give us an opportunity to provide yo... read more
Dirty Room was not clean. Food on the floor and old dirty sheet on sofa bed.
Business response:
Dana, thank you for taking the time to share your feedback. We sincerely apologize for not providing the clean, spotless room you were expecting upon arrival. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. We understand your frustration and are grateful for your patience. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Ma... read more
Property was disgusting from pubic hair on soap in shower to manager, Dalil, who assured of price adjustment in the morning. Instead he showed up 40 mini late, looked still drunk and proceeded to call police and threaten us in the lobby in front of a lot of guests. It was completely insane. We wanted to leave immediately but had a time crunch.
Business response:
Ryan, thank you for taking the time to share your review. We are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience during this time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,411 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.