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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
People hanging at the entrance bumming money and smoking pot all weekend. Place is dirty and creepy. Way to much money for a dump like this. Beware
Business response:
Jason, thank you for sharing your experience at our hotel. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Horrible There were 3 cars in the parking lot being worked on. 2 with flat tires. The hallways smelled like marijuana and it was loud. The dishwasher did not work. The service desk did nothing about it. I would not recommend this place to anyone.
Business response:
Kevin, thank you for sharing your comments with us. Firstly, we regret the situation described with regard to the parking. We also apologize for the issues in the hallways and that your complaint about the dishwasher was not resolved. We will discuss your comments with our brand leaders to take appropriate measures. We are sorry you were unable to enjoy your stay, but do hope to have another occasion to meet and even exceed your expectations. Sincerely, Hotel Management
Worst hotel in marlyand Front desk staff was not freindly and acted like you were bothering them. Rooms all smelled of smoke and were not clean. Hands down worst hotel i have ever stayed in. It was so bad i took a loss and changed hotels after 1 night
Business response:
Thank you for your candid evaluation. We apologize for the concerns you had with your room. We will share your comments with our housekeeping team and make sure we are flawlessly preparing each room for our guests. We will also share your comments with our team regarding the service issues you encountered and make sure we are more consistent in our service delivery. We hope you will return to experience our hotel as we would have liked you to during this visit. Sincerely, Hotel Management
No me quede ahi estaba sucio el lugar fue una mala experiencia pero igual me cobraron la noche aunque no use la avitacion
Dirty and nasty The room was dirty and disgusting. Attended was not helpful at all. I had to find somewhere else to stay at a short notice. It almost 2 hours to find another hotel to stay at that same night. The attended stated she had no other rooms available. I need a refund back . No manager on-site no one could accommodate me to get a clean room. They did not care I spent money and the room stink and was very dirty. Did not stay overnight.
Business response:
Thank you for sharing your concerns. We sincerely apologize for the cleanliness issue in your suite and that our front office associates were unable to resolve the situation to your satisfaction. We are sorry you had to leave us earlier than expected. We will utilize your comments to deliver well-appointed accommodations. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely, Hotel Management
Dive Hotel is a dive. We had two rooms. Both had a funky smell. Hole in bathroom door. Faucets did not operate well. Big stain on carpet. Furniture was generally worn. Kitchen was devoid of accessories - no coffeepot, utensils, etc. Covid mask wearing was not strictly enforced. Reception did not consistently wear mask.
Business response:
Thank you for being our guest. We sincerely apologize for the issues you encountered in your suites at check-in. that made your stay uncomfortable. We will discuss your comments with our housekeeping and maintenance teams for their review and action. We will also discuss your comments about our associates not wearing masks with the leadership team. Please know, kitchenware for your suite is made available at the front desk rather than leaving them in the accommodations. We hope you will give us a second chance to deliver the... read more
Microwave did not work dirty table and fridge slow drian in tub and dog poo in hallway
Business response:
Matthew, on behalf of the entire team, please accept our sincere apologies for our hotel not meeting your expectations during your recent visit. We do not take cleanliness issues lightly, as we do believe this is a top priority. We will address this matter with the head of our Housekeeping Department and housekeeping associates in detail so that this does not happen again. We hope you will consider giving us another opportunity to prove ourselves. Thank you. We are looking forward to welcoming you back soon. Sincerely, Hotel... read more
The room was dirty and the staff was rude
Business response:
Thank you for choosing our hotel and for writing a review of your stay. We apologize for the service and cleanliness issues you encountered during your visit. We take the cleanliness of our rooms very seriously and what you encountered is not a normal occurrence at our hotel. Your feedback has been shared with our Executive Housekeeper, and steps are being taken to ensure that this does not happen again. We hold ourselves to extremely high standards and should you stay with us again, we believe you will see that this was an ... read more
The first thing I noticed there were gnats in the bathroom sink the tub was dirty and the bathroom smell like mold. In the kitchen the table was dirty it was a sticky substance on the table and the floor was sticky also. I asked the front desk for someone to clean the tub out or give me cleaning products so I can clean she told me sure she would get back to me and I never heard anything from the front desk. The toilet got clogged had to get a plunger from the front desk.
Business response:
On behalf of the entire team, please accept our sincere apologies for our hotel not meeting your expectations during your recent visit. We do not take cleanliness issues lightly, as we do believe this is a top priority. We will address this matter with the head of our Housekeeping Department and housekeeping associates in detail so that this does not happen again. We hope you will consider giving us another opportunity to prove ourselves. Thank you. We are looking forward to welcoming you back soon. Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,411 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.