Extended Stay America - Columbia - Columbia Corporate Park

RYAN 

on Expedia

3 years ago

Property was disgusting from pubic hair on soap in shower to manager, Dalil, who assured of price adjustment in the morning. Instead he showed up 40 mini late, looked still drunk and proceeded to call police and threaten us in the lobby in front of a lot of guests. It was completely insane. We wanted to leave immediately but had a time crunch. 

Sarah 

on Expedia

3 years ago

I never got to check in. There was an issue with the payment (on end of hotel). I already had paid for room. Had to pay extra $26.50 for my pet. I had no other form of payment on me. I offered to let front desk hold my license, and I would pay pet fee prior to checking out. They would not even let me in the room. I stayed there for about 35 minutes at front desk. Employee who was training another employee was extremely in personable and mumbled. I kept having to ask him to repeat himself. I have stayed at this hotel before a... read more

Anonymous 

on Expedia

3 years ago

Vacation disaster filled with regret The property was poorly maintained, filthy and in disrepair. From the time we arrived, we found people loitering and peeking into vehicles. Mattresses on the grounds were clearly visible as well as broken down vehicles. The security doors didn't work, the bathrooms in the hallway were extremely dirty and had no toilet paper and soap. This was shocking considering we are still in a pandemic environment. When we reported the issues to management, they seemed not interested in resolving the ... read more

Jeff 

on Expedia

3 years ago

The staff are rude and devoid of human decency. 

Pamela 

on Expedia

3 years ago

What I didn't like was the building was really old. And the smelly cigarette smell. The spiders and something running around on the floor at 4:00 a.m. going under the couch. I was up after that. I bring my own supplies just in case . It was a pet friendly hotel and their standard of cleaning was disgusting.I was checking underneath the cover. Their was a ward of dog hair. Dog hair all over the floor. I can't discuss the bathroom. I'm just so glad I had a clean shower curtain.. 

Charlisa P 

on Expedia

3 years ago

Staff was not welcoming nor really attentive to issues with my first room. They never picked the phone and I kept getting transferred to the call center. The room smelled of smoke and even when I had to change rooms because of a clogged toilet, the “new” room also smelled of smoke and had a clogged sink. I was simply glad to get out of there.