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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smelly Dirty smelly scary and could not wait to leave and will never ever stay in any extended stay ever again
Business response:
Darryl,thank you for being our guest. We apologize for not living up to our commitment to clean, fresh accommodations during your visit. We are working with our housekeeping department to make sure all procedures are being followed, so this does not happen again. We are sorry for your disappointment and hope you will give us another chance to prove ourselves. Sincerely, Hotel Management
There are better options in the area. Checked in around 10:50pm. I guess the “concierge” was ready to go home. She simply handed us an envelope and said good night. We had to figure out on our own it was the room keys and where our room actually my was. I then asked when restaurants closed and she replied while walking away “I have no idea.” Freezer had trash in it from the last guest. Tub had sand or some kind of grit in it too.
Business response:
Steve, thank you for your feedback. We are sorry for the cleanliness and service issues you experienced during your stay. Your comments have been shared with our entire staff to ensure our focus remains on exceptional service. Thank you again for being our guest, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
The facility was not clean, dogs barking, people screaming in the hallways, etc.
Business response:
Thank you for reviewing your stay. We are sorry for the cleanliness and noise issue you encountered and regret your stay was not a pleasant one. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
I waited an hour only to be told my reservation wasn't processed by Orbitz. I traveled over 50 miles and I wasn't compensated for this inconvenience.
No plastic ware. Only one machine in the “gym” worked. Wasn’t informed about any breakfast, if there was one, I missed it by 9am
Business response:
Thank you for being our guest. We are sorry for the issues you encountered and regret the inconvenience it caused. Your feedback will be shared with the appropriate team members to improve our service going forward. Kindly note, in-room amenities and other items such as toiletries are available and complimentary at the front desk. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
It was not a good experience staying at this hotel. The room was dirty, the bed and pillows were not comfortable, the tv needs to be updated and there was trash on the hallway floor. The only good thing is the people working at the reception.
Business response:
Thank you for staying at our hotel. We are sorry for the discomfort you had with the mattress and regret the cleanliness issue you had in your room. We value your feedback and will work diligently to make sure we are more consistent in our service delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,452 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.