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Extended Stay America - Columbia - Columbia Corporate Park
- Other
- Columbia, MD
About this business
Location details
8890 Stanford Blvd., Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What a Joke! Only stay if you are on a budget. Very outdated as well as noisy and dirty. Carpets were dirty, along with bed skirt. Plaster falling off the tub and walls in restroom. The hotel is very loud and service was ok. Avoid if you can, definitely not worth 100 a night. Spend the extra money and get an actual hotel that cares about their guests.
Business response:
Thank you for being our guest. We are sorry and are disappointed to read our hotel’s service and facilities did not provide the value you were hoping for. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
Business response:
Abner, thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Found bugs in the bed, no plates, bowls , were provided.
Business response:
Brian, thank you for reviewing your stay. We are sorry for the cleanliness issue you encountered in your room and regret you were unaware of our hotel policy. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We are very sorry and hope you will... read more
This is a noizy place where guests let their food on the floor, smoke in the stairs area and put the hashes on the floor too. The fitness center is not in a good shape and the door of your room can be open without any keys.. The room is also sometimes clean, sometimes it’s OK. The furnitures in the room are not in good shape and , for example, if you turn the TV, the TV stand may fall on the floor because it’s already broken. The bathroom doesn’t make you feel safe. Once, i found blood on the shower curtains and I have to ex... read more
Business response:
Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We are sorry not meeting all of your expectations, and please be assured that corrective actions are being taken. We are committed to making sure that we don't repeat what you experienced. Thanks again for your feedback, and we hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management
It was at times very loud, with lots of yelling and music in the hallways. There was rotting fruit in an upper cabinet. There was the smell of cigarette smoke. No bath soap or shampoo when I checked in.
Business response:
We are sorry for the noise and cleanliness issue you experienced during your stay. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. Please note, toiletries are available at the front desk as per the brand standard and are always complimentary. We hope to have the opportunity to welcome you back at Extended Stay America. Sincerely, Hotel Management
The room was dirty The room was dirty,Bathroom grout need to be clean under the refrigerator and stove bedding need to be clean
Business response:
Elvira, thank you for evaluating your stay with us. We apologize for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team, and we’re working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next visit. Sincerely, Hotel Management
My husband and I stayed last Saturday night in Room 243, a standard queen room. We travel quite a bit, and we generally look for moderately priced accommodations in well-known hotel chains that include breakfast. While this property is very conveniently located a few minutes off of Route 175, near plentiful shopping and restaurants, we were disappointed in the overall condition of the hotel. There was a strong skunky smell as we entered the lobby of the hotel on Saturday evening, and the inside of the metal elevator doors we... read more
Business response:
Mary, thank you for choosing our hotel for your recent visit to Orlando. We were disheartened to read that we did not live up to our typical service standards, and we're truly sorry your stay was less than satisfactory. We are taking corrective steps so future guests do not encounter the same issues. Please accept our apologies and consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Columbia Corporate Park
How is Extended Stay America - Columbia - Columbia Corporate Park rated?
Extended Stay America - Columbia - Columbia Corporate Park has a 3 star rating with 2,452 reviews.
When is Extended Stay America - Columbia - Columbia Corporate Park open?
Extended Stay America - Columbia - Columbia Corporate Park is open now. It will close tomorrow at 12:00 a.m.