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Extended Stay America - Columbia - Northwest/Harbison
- Hotels
- Irmo, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1170 Kinley Rd., Irmo, SC, 29063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was pretty much what you'd expect for a low price deal 3.3 rated hotel and our family of 5 was only there one night/out early next moring while passing through town. Check-in was smooth wit friendly staff and our room was decent (3 double beds), but a few things weren't so good like the sink & the toilet were super slow to drain/backed up a bit, the TV reception was bad on most channels, and we encountered 3 small black bugs during the stay. It was late when we got back after dinner so we were way too tired to bother with... read more
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us and liked our courteous associates, we are sorry for the issues you had in your room. Your feedback has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you all to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Thin walls Outside of the heavy footsteps until 4:00am from the room above and the barking dog for hours on end, the stay went great.
Business response:
Kelly, thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise, and this disrupted your sleep. Our front desk is available to resolve issues like these, and we were not aware of the problems as we would have been happy to try and resolve these issues or move you to another suite. Thank you once again, and we hope you will return as we would love to provide you with a better experience. Sincerely, Hotel Management
Nice location in relation to the highway. Exterior was very attractive. Unfortunately, the room wasn't clean to my expectations. Previous patrons hair in the bathroom, drain was clogged, not sure I'd stay at a ESA again
Business response:
Thank for being our guest. Although you liked our convenient highway location, we regret our hotel did not meet your expectations and you felt we were lacking in cleanliness. We appreciate you letting us know what we could do better and hope you will reconsider another visit, as we would love the opportunity to make a better impression on you. Sincerely, Hotel Management
The two bedroom suite with kitchen had a great layout for families. Cleanliness was good, but the drains were slow, iron and ironing board broken, and generally the place was in need of a refresh. The breakfast was very sparse and coffee watery.
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
I liked the actual room itself the spacing and setup was nice.I didn't like that one light didn't work because someone cut the cord and when I went to turn on the sink the knob fell off well it was never attached. Where my room was I could hear everything in the lobby and outside in the parking lot which was a little disruptive to my sleep.
Business response:
Thank you for taking the time to share your feedback. We apologize for the issues you faced in your room. We do our best to make sure every guest room and the hotel area is well-maintained and well equipped. We will work harder, so we do not disappoint you in the future. Thank you again for being our guest, and we hope you will give us an opportunity to make this up to you on a future visit. Sincerely, Hotel Management
I like the space that was available in the queen suite ... very spacious... I didn’t like the sofa bed very uncomfortable I could feel the springs in the mattress... TVs weren’t what o expected... for such spacious room I expected bigger TVs
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. But it seems we missed meeting some of your expectations. We regret any disappointment and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Good place to stay, very kind staff, the please was clean
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with the cleanliness of our property. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Location is convenient to many stores and restaurants.
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our ideal location close to many places. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Columbia - Northwest/Harbison
How is Extended Stay America - Columbia - Northwest/Harbison rated?
Extended Stay America - Columbia - Northwest/Harbison has a 4.3 star rating with 1,222 reviews.
When is Extended Stay America - Columbia - Northwest/Harbison open?
Extended Stay America - Columbia - Northwest/Harbison is open now. It will close tomorrow at 12:00 a.m.