Extended Stay America - Columbia - West - Interstate-126

Anonymous 

on Expedia

7 years ago

I liked the hotel was closed to shopping and Riverbanks Zoo. It was nice and quiet even though it was right next to an interstate. This hotel was supposed to be a smoke-free property. My room smells like there were 15 people in there with cigarettes. I went to the dollar store and bought lots of air fresheners. The hotel staff did not offer me any compensation. 

Anonymous 

on Expedia

7 years ago

Awful The service was decent. There was a crushed roach on the wall and the ceiling over the shower was dripping water and looked like it was about to fall in. If I hadnr already paid I would have stayed at the Embassy across the parking lot. 

DD 

on Expedia

7 years ago

Was in a dark place, could not find the office to check in. Room smelled of smoke. Their idea of breakfast was a granola bar & did not even have coffee ready yet at 9:00. Was not at all what expected, very disappointed & will not be staying there again. 

Anonymous 

on Expedia

7 years ago

My experience was good until it was check out time the reason why I say that because someone stole my wallet out my room.....I was getting ready to leave getting everything situated left out to check out around 9 :53 am 

aurora 

on Expedia

7 years ago

Terrible hotel full with roaches I found roaches on the bed and they were everywhere 

courtney 

on Expedia

7 years ago

I liked the cost and it's location. I liked that it had a kitchen. I did not like the smell (urine). I'm not sure if it was the floor or bed. The facility could use some updates. 

Not Provided 

on Expedia

7 years ago

Horrible. Accidentally left my bag in my room, came back a few hours and magically there was no bag found in my room which I know was in there. Horrible smell in the room. Not much help at the front desk. Had to bang on the door to get service. Just horrible. 

Ivan 

on Expedia

7 years ago

Nobody is the front desk for check in so you have to wait until you call customer service then customer service cañls the hotel manager then a girl with terrible attitude opens tje door. I waited over 30 mins just to get a room.