Extended Stay America - Columbia - West - Interstate-126

Sweetie 

on Expedia

7 years ago

Smelly rooms Our first clue about the hotel were several posted signs about making sure that no items were left in cars. Our car trunk was FULL because we were travelling, so we dragged everything into the room. Upon entering the room, the smell was pronounced. The tv remote was not switching channels, so the clerk came by to check. He then brought us a new remote which did not work any better, so he concluded that the tv must be at fault. I asked if he could get us a different tv, but he said ,No," that they were all bolted... read more

Guy 

on Expedia

7 years ago

Out in the Cold I was not able to stay at this location. I was very late with my business meetings and unable to check in early. When I arrived at this hotel the door was locked, when I called the hotel no one answered the phone. I also knocked and pounded on the door with no response. I called corporate of the hotel and they also called and could not get anyone on the phone. I was then out in the cold with no place to stay very late at night. Thinking for sure I would have to sleep in my car. 

Anonymous 

on Expedia

7 years ago

No electricity, nobody to help The power was out in the room. Tried seeking assistance and nobody there to help. 

Javon 

on Expedia

7 years ago

Dirty Tub was dirty and I saw roaches 

Richard 

on Expedia

7 years ago

Good service, bad room. Room was unclean and bug infested. Service was very good and friendly. You get what you pay for. 

Carter 

on Expedia

7 years ago

Cleanliness is next to godliness I’m a firm believer of getting what you pay for and I must say the pricing was unbeatable , but In a nut shell just staying at the hotel was struggle for me. The biggest pet peeve for me is cleanliness and it seem Housekeeping is there just for a check because it’s definitely no cleaning going on. First let me say the refrigerator still had food MOLDED where you can tell house keeping staff don’t therally clean or inspect the room BEFORE or AFTER so call “cleaning” them.The bathrooms OMG Were... read more

Anonymous 

on Expedia

7 years ago

CLOSE TO DOWNTOWN BASIC ROOM, OLDER HOTEL, DECENTLY KEPT. BED COMFORTABLE. HAD A HANDICAP ROOM, SHOWER VERY ACCOMMODATING. ROOM DONE IN DARK COLORS, MADE ROOM VERY DARK, CARPETING TORN IN PLACES, HARD TO LOCATE THE HOTEL. FRIENDLY STAFF' BREAKFAST - NOT TOO MUCH TO SPEAK OF.... 

Anonymous 

on Expedia

7 years ago

Have roaches in the room. Cigarette burns on the chair. 

Robert 

on Expedia

7 years ago

Filthy The hotel is in terrible condition. The grounds are strewn with garbage, cigarette buts, condoms and animal waste. The room floor was filthy. The bedding was soiled. The toilet was dirty. The corners of the room still had garbage laying in them. The room smelled of cigarette smoke and human waste.