Extended Stay America - Columbia - West - Interstate-126

Penny 

on Expedia

7 years ago

The room TV was broken from the stand remote not working. The door to the hotel was unsafe had opening on the side of the door. Did not feel safe had to put towels on side of door to block opening. I reported to Manager she did not seem concern. I was to going to call Hotel. Com to report safeness was not good in the room to request my refund back. Also the outside was dirty cigarette's buts and trash on the first and second floor. Not presentable for cleanliness, stayed at 2 other extended stay america in Columbia, SC this ... read more

Matthew 

on Expedia

7 years ago

The facility was in complete disarray. The staff member that I dealt with was extremely rude and she had no clue what she was doing. I was given wrong information and was charged 3 times for a 1-night stay. 

Chester 

on Expedia

7 years ago

The fact that I've had issues with rooms assigned are not prepared at 6pm. It's unacceptable, unprofessional, and the lack of concern by the staff is appalling. 

Anonymous 

on Expedia

7 years ago

Never checked in and asked for a refund First room they assigned us had a broken air conditioner, missing molding around the bathroom sink and dirty, unvacuumed carpet. Went back to front desk and they gave us keys to a new room which had wonderful air conditioning but wreaked of smoke - we requested non-smoking. We left and found a nice Red Roof. This Extended Stay was nasty! 

Anonymous 

on Expedia

7 years ago

The room wasn’t cleaned. That supposed to be non smoking but you smell it as soon as you walked in!! The reseption was closed when we got there!!! 

Patricia L. 

on Expedia

7 years ago

P Our unit was filthy! Turned me off to Extended Stays 

Jett 

on Expedia

7 years ago

Budget Friendly Okay room for what we paid. The cleaning staff needs to be a bit micro managed because they missed a lot of spots. I didn't see any bugs in the room, but I can see how there could be. The outside of the hotel is also not kept up well. On the upside, it was a nice big room and convenient to pretty much everywhere you want to go in Columbia. 

Kerry 

on Expedia

7 years ago

Room smells bad a lot of smoke ,people living in there cars in parking lot