Extended Stay America - Columbia - West - Interstate-126

Anonymous 

on Expedia

7 years ago

Great staff but dirty room The staff was great except the room had cockroaches and the bed wasn't made properly so we could see mold on the mattress. It was cheap though so I guess you get what you pay for. Would not stay there again. 

may 

on Expedia

7 years ago

Room had no toilet paper, sheets were stained and had hair all over the pillowcases and under the sheets.. which leads me to believe they weren't washed.. 

Anonymous 

on Expedia

7 years ago

DID NOT STAY ROACHES IN ROOM 

Matthew 

on Expedia

7 years ago

Roach Mot Roaches in the room. Run down property. Definitely an eyesore for the Embassy Suites up slope. 

Macarena 

on Expedia

7 years ago

Horrible Found roaches 

Danielle 

on Expedia

7 years ago

Thank God it’s over! I’m not a novice to extended stay establishments but this was by far my worst stay. They were guest hanging around smoking and drinking 1:00 AM! The room was dirty with a strong cigarette odor (although it was its a non-smoking facility) and the bathroom was disgusting and they were roaches everywhere. I know it’s a cheap rate hotel but at least keep it clean!! 

Jackie 

on Expedia

7 years ago

Unhappy The office was never open, there was always a signed that stated they step out and would return soon. In my week stay I was not able to catch anyone and I made several trips. This in itself left a bad taste in my mouth I would never stay there again. 

Brett 

on Expedia

7 years ago

Awful No staff available at check in. Waited 30 minutes for someone to show up. No answer to phone calls. Linens hadn't been changed. Hairs in sheets. No support from corporate. Totally ignored our concerns. 

Anonymous 

on Expedia

7 years ago

Room was in poor shape...drawers were broken, smelled like smoke. Roaches in room. Not recommended.