Extended Stay America - Columbia - West - Interstate-126

leigh 

on Expedia

7 years ago

Will not return No amenities in the room, not even a coffee maker. $10 to get housekeeping to come more than once a week. Spiders found in the bed, between the sheets. Stray animals around the hotel. Dogs barking in adjacent rooms. I don't need to continue. We paid a much higher daily rate to find a clean hotel midway through our stay. 

maureen 

on Expedia

7 years ago

I felt the room was filthy especially the bedding 

MIchael D 

on Expedia

7 years ago

Horrible service - Horrible room No one at check-in. Arrived at 11:01PM waited for 1 1/2 hours for key. Room had cigarette burns in the comforter. Smoke detector was not connected only hanging exposed wires. Second day key did not work. Waited 1/2 hour for staff to show. I am requesting a FULL REFUND this whole experience was a complete disaster. 

Anonymous 

on Expedia

7 years ago

Bad place to stay Not a good place I will not recommend this hotel to many other people 

Anonymous 

on Expedia

7 years ago

Nasty Too many cockroaches!!!! Room smells weird .... just wouldn't do it again 

David 

on Expedia

7 years ago

Disappointing Hotel very difficult to find. The receptionist was rude and unhelpful. TV in the room did not work. Very poor experience. 

Anonymous 

on Expedia

7 years ago

There was a lot of issues with pest control. Space under front door had no protection so pests were free to roam in from the out side. 

Anonymous 

on Expedia

7 years ago

45 MIN CHECK IN Nobody in office to check in, just a sign saying be back in 5 min. Sat there for 1/2 hr talking on my cell phone. Called the office from outside phone with no answer. Walked around facility twice looking for the front desk person but no luck. Finally after calling 3 times she answered and was behind the partition on the office the whole time with headphones on so she couldn't hear me. Then forgot to return my cc and had to go back down. Then couldn't have have Internet access