Extended Stay America - Columbia - West - Interstate-126

Robert 

on Expedia

3 years ago

The place seemed wrong from the start. No way I was staying here. Drug deals going down in broad daylight. Nothing like the picture on line. No signs to identify the hotel, had to circle the facility twice to even find the office. Didn:t feel safe there in the middle of the day, I,m not staying a single night. Checked out 1 hour after arriving and drove 12 hours back home. This place should not be advertised on Hotels.com They should send a representative to this place. Full refund should be given 

Kelley 

on Expedia

3 years ago

The women who checked me in was pleasant. When we got to our room, there were cockroaches. There was no way we could sleep in the room. We left and went to a different hotel. Very upset. Cancelled the rest of my reservation there. Not sure if I was charged. I really hope not, considering. 

Anonymous 

on Expedia

3 years ago

Worst place ever. This was the dirtiest, worst place I have ever seen. The photos on their site are NOT all from this hotel. They must be stock photos. The room was filthy, smelled of cigarettes, pot and mold. Furniture was old, damaged and unusable. Carpet was pulling up, falling off the walls where it folded up, thread bare and filthy dirty. The “kitchenette” was also falling apart and filthy. Bathroom falling apart. The entire building should be plowed down. I will NEVER consider staying at this hotel chain again. Would h... read more

Kingsley 

on Expedia

3 years ago

design professional The people who work here were friendly. The issue was the consition of this Hotel. The exterior was disgustingly dirty - A good power wash would have done the trick to this humble hotel. It was so poorly kept on the exterior that all you needed to do was add "needles" to give the ambience of the back streets of America's worst neighborhoods. I probably would have been more tolerant of a mom and pop facility, but this is a national chain. 

Kiwana 

on Expedia

4 years ago

First room I got was dirty second room had roaches crawling all in it I didnt even stay I wasted my money because I paid for a room I didn't stay in 

Judy 

on Expedia

4 years ago

Worse stay ever!!!!! I felt unsafe. There were people sitting on the steps The cement on the balcony was filthy dirty. The furniture was old and scratched up. The molding was missing around the wall by the kitchen sink. The door on the frig was discolored. Cigarette burns on everything. Some of the people acted drugged or drunk. I will never stay at a extended stay America again. It was terrible.