Extended Stay America - Columbia - West - Interstate-126

Anonymous 

on Expedia

6 years ago

My room had trash filled in the dresser drawers and in the nightstand. My toilet halfway flushes. Theres roaches in the bathroom. The microwave is from 1922. My carpet has never been cleaned, it is terribly stained to the point where I refuse to even let my dog lay on it. To top it off, there is SUGAR (yes, sugar) IN MY ROOM'S TELEPHONE! I would rather sleep in my car and I would have if it werent piled with suitcases. I am VERY unhappy! 

Anonymous 

on Expedia

6 years ago

Dirty hotel, badly managed, smokers free to smoke The hotel facility is dirty, and the front desk staff could not make a room key to work. The bathtub was old and unclean, lights in the room were broken. Smokers were smoking at their doorways; few other guests are sitting at the stairs and surfing on the internet – these were not a single event; these happened daily while we were there for the duration of three days. Wi-Fi is super SLOW; we gave up and went to Starbucks instead. They also charge extra fees for daily room cle... read more

Patrice 

on Expedia

6 years ago

I never checked in due to the element standing outside and the location 

Melissa 

on Expedia

6 years ago

Worse place ever. This place looks nothing like the pictures. The reviews were mixed and we decided to try it out. YIKES!! The room was stinky, the door had a large gap underneath the door. Large enough for critters to come and go as they pleased. The best part is the ad said room with city view was a giant wall. The way to get into the hotel is pothole alley. Looks like ur going the into woods to get there. They had breakfast lol. Which was packed muffins and granola bars, that's it. I WOULD HIGHLY SUGGEST YOU STAY FAR FAR ... read more

lisa 

on Expedia

6 years ago

Room was not very clean. The lock did not lock correctly. WILL DEFINITELY NOT USE THEM AGAIN. 

Sweetest 

on Expedia

6 years ago

Not pleased. Customer service was helpful but transferred to another nasty room. 

Anonymous 

on Expedia

6 years ago

Filthy! There were food stains all over the walls burn holes in the carpet no cover on the mattress, cobb webbs everywhere and the ceiling was caving in in the bathroom. Horrible we will NEVER stay there againand you should nothave them offered on your service!