Extended Stay America - Columbia - West - Interstate-126

Elizabeth 

on Expedia

6 years ago

I arrived around 2am I had been at a funeral all day and been up with friends and family and I was completely exhausted only to not be able to check in 

Anonymous 

on Expedia

6 years ago

Three good things: staff, bed, HVAC system. Things that could use improvement: lighting in the stairwells, better cleaning of rooms (I found hair on a hand towel and a cockroach shell on the bathroom floor), better amenities. The kitchen had an ice cube tray, a dish towel and a packet of dish washing liquid; no hair dryer in the bathroom and a single shampoo bottle; there was an iron. That wraps up all the amenities present in the room. No remote for the TV, but the check-in staffer found one. Great staff, crummy hotel. 

Lindsey 

on Expedia

6 years ago

I booked 2 sepereate rooms both of which I needed non smoking rooms with 2 beds. Upon check in of the first room I was told they didn’t have any available rooms with 2 beds. The lady at front desk didn’t care that it was 3 am we had just drove 9 hrs and had our three kids along that where tired. She proceeded to call 4 other places and not one place had a room with 2 beds so we where stuck with one bed and our three kids slept on the floor. She said we could switch rooms later that day. Later that day I went to lobby again t... read more

BLAYNEY 

on Expedia

6 years ago

Bad Roaches an bed bugs also holds in the wall 

Anonymous 

on Expedia

6 years ago

Room was dirty chair seat badly stained. hair in the bed. asked for fresh sheet desk clerk said they had none available. 

Kevin 

on Expedia

6 years ago

I wouldn't stay there again. Place has that worn out feeling. A couple of cats running around where people that stay there long term are feeding them. The road leading down to the property which also has an Embassy Suite on it and another business, is littered with garbage and overgrowth. Looks horrible.