Extended Stay America - Columbus - Polaris

Anonymous 

on Expedia

5 years ago

Bedbugs Checked in to 2 rooms at 10pm. Left at midnight. 1 of the 2 rooms had bedbugs. Manager refused to refund both rooms. Only willing to refund room that had active infestation of bedbugs. 

BeckySouk 

on Expedia

6 years ago

Shower walls not clean. Shower curtain had mildew all along the bottom. Latch for door was pulling out of door frame. Pool step dirty/stained. Mattress on hideabed dirty. Original room smelled of smoke. No dishes available when checked in. Will probably not stay at ESA again and definitely NEVER this one again. Location was good. 

Anonymous 

on Expedia

6 years ago

NO habia internet y me dijeron que hasta en tres dias iba a haber, que si quería que me fuera del hotel 

Anonymous 

on Expedia

6 years ago

The hotel was fine. The huge concern was the illegal activity occurring there that management did not seem to care about. I did not feel safe at this hotel and would never go back again! 

Anonymous 

on Expedia

6 years ago

Disgusting hotel The room had obviously not been vacuumed since hair was all over floor in bathroom as well as previous persons shampoo bottle behind the door. Bottle tops on carpet were sign it hadn’t been vacuumed either. No cleaning service. Strange men all hanging out by the back door smoking and trash/cig butts everywhere. Elevators filthy inside. I should get a refund 

Chris 

on Expedia

6 years ago

Poor House keeping. Kitchenette filthy, food left in cabinets, floors dirty, dust everywhere, shower had hair in it, black mold on shower curtain.