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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Poor
Bad Todo es de lo ultimo Nada en realidad muy mal
Business response:
Dear Jean, Thank you for choosing us and sharing your feedback. We regret to hear that your stay did not meet your expectations. Your feedback is important to us, and we apologize for any inconvenience you experienced. Our aim is to provide a seamless stay, and we regret if anything was other than perfect. We are committed to providing a better experience, and we hope you consider giving us another opportunity to provide you with a better stay. Sincerely Hotel Management
Bad
Bad Ño rooms available Nothing
Business response:
Dear Gloria, Please accept our apologies for the disappointing experience you had with us. Your concern has been shared with the appropriate individuals, and we are following up to see where we can improve so future guests are not similarly impacted. We will take appropriate action where necessary to serve you better in the future, and we hope you will return. Sincerely, Hotel Management
Bad
Just OK The breakfast was not good. Went for coffee at 7am and no cream or sugar. Settled for a granola bar (it was that or a packaged muffin). Doors were slamming all night. People were hanging out in the parking lot all night. If I had been with my girl friend or kids I probably would have checked. I did not really like anything. Thankfully it was only for 1 night. The staff was polite but is was just a very cold place.
Business response:
Dear Wayne, Thank you for your feedback. We regret to hear that your stay did not meet your expectations. While we are glad our staff was polite, we apologize for the issues you encountered, including the unsatisfactory breakfast, noise disturbances, and the unsettling activity in the parking lot. Your concerns are important to us, and we will address these matters to improve our guests' experiences. We hope to have the opportunity to provide you with a more pleasant stay in the future. Sincerely, Hotel Management
Bad
Bad
Bad
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 2.9 star rating with 2,516 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.