This profile has been claimed by the business owner or representative.
Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Poor
Fair
Fair
The overall stay was okay just feel it could have been better for the price. Room was a little outdated and had a smell to it . Desk Clerk
Business response:
Dear Paula, Thank you for choosing us and appreciating the services of our associate. However, we have taken note of your observations regarding the need to update and renovate, and we are currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Thank you again for sharing your findings, and we hope to have the opportunity of welcoming you back soon! Sincerely, Hotel Management
Fair
Estadía regular, en comparación con otros Extended Stay en los que hemos estado No hubo disponibilidad de desayuno y lugar para tomarlo. El aroma de las habitaciones no fue el mejor. La ubicación estuvo bien.
Business response:
Dear Eraso, Thank you for choosing us. We are happy that you were satisfied with your stay and were pleased by our location. However, we apologize for not meeting your expectations with the offered breakfast choices. Your feedback is important to us and will be shared with the team for further improvement. Also, we regret the smell concern that you encountered in your suite. Our housekeeping team works hard to deliver a fresh room to every guest but overlooked something in your case. Please allow us to correct this for you a... read more
Horrible Disliked everything Overcharged me, for deposit 3x
Business response:
Dear Guest, Thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here, and we hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit. Sincerely, Hotel Management
Fair
Fair
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 2.9 star rating with 2,516 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.