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Extended Stay America - Dallas - Greenville Ave.
- Hotels
- Dallas, TX
About this business
Location details
12270 Greenville Ave., Dallas, TX, 75243, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing
Poor
hated it everything nothing
Business response:
Dear Willis, Thank you for taking the time to post your feedback. It is disappointing that we did not live up to our usual high standards, and we are truly sorry your stay was anything less than satisfactory. We hope you will give us another chance to provide you with a much-improved experience. Sincerely, Hotel Management
Fair
Bad
Bad
** Elevator Doesn't Work!! ** ** Elevator Doesn't Work!! ** That's right so if you are on the 3rd floor like us then you are walking in and down the stairs all night. Dirty floor, obviously not taking the vacuum up the stairs. No shower curtain. I'm not picky, I know what to expect with a cheap room, but this was by far sub par. Windows opened to get fresh air, which was much appreciated b/c the whole motel smells like smoke.
Business response:
Dear Krob467, Thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is guest satisfaction, so please be assured that we will follow up regarding these matters and take appropriate measures to ensure a more wonderful experience for future guests. We are grateful for your observations and your patience. We hope you will return so that we can have an opport... read more
Very Poor Everything Nothing
Business response:
Dear Maysam, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay. Please know our front desk is staffed around the clock and is happy to assist you while you are here. We hope to welcome you back in the future. Sincerely, Hotel Management
stank and nasty Elevators know where nothing works nothing wish I could get a refund by far the worst nasty smelly room I ever booked
Business response:
Dear Willis, Thank you for the review. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. If we can be of any assistance, please rea... read more
Frequently asked questions about Extended Stay America - Dallas - Greenville Ave.
How is Extended Stay America - Dallas - Greenville Ave. rated?
Extended Stay America - Dallas - Greenville Ave. has a 2.9 star rating with 2,516 reviews.
When is Extended Stay America - Dallas - Greenville Ave. open?
Extended Stay America - Dallas - Greenville Ave. is open now. It will close tomorrow at 12:00 a.m.