Extended Stay America - Dallas - Las Colinas - Carnaby St.

Carlota 

on Expedia

3 years ago

There were cucarachs at the bathroom and drowrs 

Tim 

on Expedia

3 years ago

No one was present to even give us a room—horrible No one was at the hotel front desk to give us a room. My family was trying to get a few hours of sleep after having multiple flights cancelled by American Airlines at DFW. We booked this room and paid for it, paid for an Uber, and when we arrived at the hotel, we called, shouted, and even went behind the desk to find someone who could help us. No one responded. It was just one more part of a hellish day on the way to my mother's funeral. I DEMAND a refund on this booking. 

Anonymous 

on Expedia

4 years ago

We never received the room that we booked even though they continued to advertise that room online after we booked it and couldn't get it. We booked a queen double and was given a queen supposedly with a let out couch. There was NO sofa bed only a recliner so my kids had to sleep on the floor!!!!! 

Anonymous 

on Expedia

4 years ago

Hice una reserva de emergencia y según tenían una habitación disponible que me cargaron y llegando al lugar me Dijeron que no tenían ninguna disponible y no me recibieron dejándonos a mi y a mi familia en plena madrugada en la calle