Extended Stay America - Denver - Aurora North

Anonymous 

on Expedia

8 years ago

Unacceptable - and $120 for this DUMP! This place was horrible! My girlfriend and I had a wonderful week trip traveling through Colorado. We stayed here the last night of our trip since it was fairly close to the airport. Unfortunately, this was the only part of our trip that we didn't enjoy. This hotel was unacceptable! To start, the young lady at the front desk wasn't friendly or helpful answering questions. She didn't explain how to get to our room. When I walked back in to ask, she was gone and nowhere to be found. I wai... read more

Katherine 

on Expedia

8 years ago

Nasty and rude staff It was horrible I have been waiting for call from them I have stop payment for my room.. 

Richard 

on Expedia

8 years ago

Dirty The hotel was dirty, there was always trash in the hallways and in the elevator. It was difficult to find staff members to help or even answer questions 

Anonymous 

on Expedia

8 years ago

Trash dumps are cleaner ! We just stayed at the Aurora Co. location and it was a dump. Room stunk even with air fresheners we had to buy to try to cover up the order of mold and mildew. TV was terrible with dark and fuzzy reception. Asked to have it replaced but never heard back from the front office. Hallways smelled of cigarettes daily. Grab and go breakfast was always grossly understocked. Apparently they were having some work done at the hotel so the construction guys felt it was okay to hangout but n the parking lot aft... read more

Morgan 

on Expedia

8 years ago

Do not stay It was not worth the price, but it was the only hotel i could find that would fit 7 people in one room that wasnt already booked. The lobbys floors were really dirty and sticky. They need to have more than 1 person working. Online it said contenintal breakfast but it was really a grab n go...muffins, granola bars, coffee. They dont do house keeping! Our room looked like they didnt vaccum or sweep or wipe anything down. The rooms visual aspect wasnt bad but if you looked closer under the beds was trash and old soc... read more

Anonymous 

on Expedia

8 years ago

Terrible customer service. Rooms in bad shape Always struggled getting someone at front desk and when you did they weren't much help. Stayed 3 days with 4 kids and couldn't get clean towels or extra sheets. So it was a struggle 

Anonymous 

on Expedia

8 years ago

Crummy Trashy place. Poor housekeeping. I didn't get the room I wanted - I wanted 2 Queen size beds but got one King size for 4 people (2 adults, 2 kids). Poorly maintained property. Fire alarm went off on the morning of departure - fire truck showed up and then it was determinined to be a false alarm - elevator was still disabled when we went to check out. Continental breakfast but they didn't keep the coffee dispensers refilled - we went to a restaurant for breakfast. Television performance was terrible. Certainly overpric... read more

Amber 

on Expedia

8 years ago

Not happy There was only one garbage in the whole room, we found clothes and toys from a previous guest in the room. They do not provide any kind of silverware or dishes yet the room has a kitchen. It was a very disappointing stay. 

Anonymous 

on Expedia

8 years ago

The worst hotel The worst hotel for the price we paid. Hotel condition was in worst condition with trash all over the places. There were blood stains napkins in front of our room. Inside Rooms, furniture are outdated with untidiness. Kids were scared by its appearance and people surrounding that area. Waited for 30 minutes to check in. No greeting or apologies for making us wait that long. They had small muffins and cereal bars for breakfast that too limited, so we have to ask them if they have more and for that also we wai... read more