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Extended Stay America - Denver - Aurora North
- Hotels
- Aurora, CO
About this business
Location details
14095 E. Evans Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not very clean lost money washing
Business response:
Dear Cristy, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back soon.Sincerely,Hotel Management
The hotel staff was very friendly but the hotel itself was crowded and seemed to be very loud. The wing of the hotel I was on had children running in the hallway all night I ended up leaving and checking out early the same night because of this. The outlets in my room were melted and I could not charge any devices.
Business response:
Dear Nicole, Thank you for your feedback regarding your noise concerns during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take noise concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope to have the opportunity to provide you with a more tranquil and enjoyable stay in the future.Since... read more
Worst Stay at a hotel ever It definitely was the worst stay at a hotel ever. When i was llok for my room i was expecting it to be room 202 but after look up and down the hallway i finall ask 2 housekeeprs and they said it was actually room 203. Then at 4 in the morning the smoke alarm went off and i had to get out of the room quicky cause i didnt know if the buildinf was on fire. I forgot my jacket and my room key and went outside in the freezing cold for about 10 mins which definitely was annoying since it was a false alarm... read more
Business response:
Dear Darren, Thank you for taking the time to review our hotel. We apologize for the inconvenience you experienced when the smoke alarms went off. Thankfully, it was a false alarm, but we understand your frustration. We also want to apologize for the accidental interruption from our staff. We will address this matter to ensure it is not repeated, and we very much appreciate you bringing this to our attention. Thank you again; we hope to be your first choice whenever you visit here.Sincerely,Hotel Management
Greeted by a homeless person selling food stamps at front door. First room was dirty, had trash, broken bed, non working fridge, dents in doo, missing hairdryer, old half painted door in bathroom….second unit was only slightly better
Business response:
Dear DEANA, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Place has mice
Business response:
Dear Felicia, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Denver - Aurora North
How is Extended Stay America - Denver - Aurora North rated?
Extended Stay America - Denver - Aurora North has a 3.5 star rating with 3,379 reviews.
When is Extended Stay America - Denver - Aurora North open?
Extended Stay America - Denver - Aurora North is open now. It will close tomorrow at 12:00 a.m.