Extended Stay America - Denver - Aurora North

Latasha 

on Expedia

3 years ago

I liked the location.I did not like that housekeeping sucked at cleaning the room prior to us arriving.But I went and got my own supplies and did a deep clean. 

Anonymous 

on Expedia

3 years ago

Rodents It’s started off okay then the next morning we realize something was eat are snacks on the table at night. Then after come back from working 12 shift we sat down to relax and saw a mice run Across the floor into the bathroom. Told the front desk and say they didn’t have any other room available we had to stay in that one. The manager say she talked to corporate and could gave extra to stay if we want to extend my trip. Then when I was ready to check out the employee didn’t know how to use the system and give me a rec... read more

Crystal 

on Expedia

3 years ago

Extended Stay Aurora North was horrible. After waiting an hour to even use a bathroom while waiting to check in, we were told that there were no rooms. Our reservation had been made a month earlier and was for a family of 5, and after an 8 hour drive through a snow storm, we were simply told that there was no room for us. During the wait, other customers were coming to complain about no toilet paper on the property, room keys weren't working, there was rat/mouse feces in the rooms, the front entry door didn't work properly, ... read more

Myles 

on Expedia

3 years ago

Room is not like the picture when getting reservation, having to take own trash or $25 dollar charge 

Cristal 

on Expedia

3 years ago

As soon as I arrived the place was very dirty, room was dirty, walls, shower, toilet, sink, smelled bad like cigarette or marijuana it was very disgusting and disappointing being there with my 14 year old son. Felt unsafe lots of people smoking and standing around staring by the main entrance. I did not feel safe when entering and leaving the hotel. Will never go back! 

Contonia 

on Expedia

3 years ago

Cancel Reservation without notice. Had a 5 hour flight which had turned to a 7 hour flight with the delays. Drove an hour to get to the hotel which I had a reservation for just so the clerk could tell me that they had cancel my reservation because they had over booked. She try to redirect me to the Ramada so where bear by. I will never book with this hotel again. My grand baby was having surgery the next morning and I was up trying to find a hotel but luckily I end up getting a room not to far from the hospital. 

Barbara 

on Expedia

3 years ago

The place stunk of cigarette smoke even tbough its advertised as no smoking. The microwave was full of mold!. The grab n go food was very limited (muffins & oatmeal). There seemed to be a lot of people just walking around the property....don't think they were guests. 

Sarah 

on Expedia

3 years ago

Absolutely the worst hotel!!! It was horrible. The room was so tacky and not maintained. For the first time in my life I actually had to think about when I last had a tetanus shot to determine if it was safe to use the tub or shower. My bed was extremely uncomfortable. Then a fire alarm went off at 6:30 in the morning and went on until I checked out giving me an extreme migraine which I am still trying to get over. This is going on yelp and I will never stay there again. To top it off the hotel staff members were extremely r... read more