Extended Stay America - Denver - Aurora North

Kimberly 

on Expedia

4 years ago

Just awful not as advertised This hotel doesn’t have ANY of the amenities that were advertised. No coffee pot no coffee no dishes glassware coffee cups or event plastic ware to use. You get a bed and tv. Nothing else. I’m very disappointed with the hotel. I would not recommend to anyone. I can’t believe it has a 3 1/2 star rating. 

Anonymous 

on Expedia

4 years ago

Nothing in the "kitchen", no plates, cups, pan, nothing. Not even a dining chair at the table. One stuffed chair to watch tv from, complete with a fist sized hole in the arm. But no side table for putting your drinks on. A serving of fries in the stairwell for three days, never moved or picked up by the staff. Bleach smells throughout the halls. And to top it off we had to deal with unplowed sidewalks and parking lots after a freak spring snowstorm. 

Cecelia 

on Expedia

4 years ago

not happy my card was chsrged 2 and they wouldnt let me chexk in 

Anonymous 

on Expedia

4 years ago

Everything is bad customer service trash talking no respects to the customer and charges alot of money 

Anonymous 

on Expedia

4 years ago

I’m still waiting on my refund from Expedia.com. All in all the staff did their best location is also just terrible. 

Isaac 

on Expedia

4 years ago

Unsatisfactory Folks there were rude, told me I didn't have a room, I had to call corporate, when I called corporate then they told me a room just became available, even though I had set one up online and paid for it. And when they could be found they were out back smoking cigarettes 

David 

on Expedia

4 years ago

Nothing like advertised on line. Do not book here! Service was awful the guy at the front desk told us house keeping hadn’t cleaned in two days and that our room was semi clean we and he didn’t even knock off money for a nights stay. We got into our room we had to find a Walmart to get cleaning supplies so we cld clean our room and bathroom we asked for towels and sheets and then had the nerve to ask for the old ones.. I’m like what there was none! Omg! Will never ever stay here again! Oh and the hallways had bags of garbage... read more