Extended Stay America - Denver - Aurora North

Anonymous 

on Expedia

5 years ago

BED BUGS! It looked nice and decent at first, our first 4 nights there were fine. Then we got a different room here after learning our new apartment was still not ready and a hotel was still needed. Check in went fine, got into the room and started getting settled into bed around 1030, it was me, my 1 yr old and my service dog, Cleo. At first I wasn't sure what it was, but I felt something crawling on my legs, so I sat up and turned on the lights and there was a bug. I have never seen a bed bug before but considering it bein... read more

Misty 

on Expedia

5 years ago

They customer service sucks I have been staying with them for 3 weeks and with the Corona virus work is slow I was late 2 hours paying the way they treated me was terrible 

Anonymous 

on Expedia

5 years ago

Didn't like the smell of cigarettes and the walls and floors were dirty 

Caitlin 

on Expedia

5 years ago

Dirty! Front desk staff was helpful, but building was disgusting! Hallways had garbage and gum in the carpet, elevator and stairways look like theyve never been cleaned, garbage and tissues on the side of the bed and behind the bedside tables, broken drawers on tv stand and in kitchenette. Cleaning staff is clearly not doing their job and are not being given the supplies to do it correctly. 

Anonymous 

on Expedia

5 years ago

I liked nothing. I didn’t like the cockroaches I found in my roam, the hair at sinks, the weed smell, the so many doors with no luggage carrier or staff help. The outdated noise AC. The hard mattress, the 2 flat useless pillows. I need a refund 

Mariam 

on Expedia

5 years ago

Gross it was dirty holes in the wall and sheets had black marks on them 

Michael 

on Expedia

5 years ago

Not happy at all It started out ok until we needed dishes and the guy at the front desk and he had a smirk or grin on his face when we asked for dishes. I guess he thought it was funny that I bought days of food and nothing to cook or eat with.