Extended Stay America - Denver - Aurora North

Anonymous 

on Expedia

6 years ago

Poor customer service. Had a room with sofa sleeper and requested linens, told “ we don’t have pillows or blankets “ — no ice machine either. 

Anonymous 

on Expedia

6 years ago

it took the person more than 1 hour to assign me room, did not have breakfast the internet is of poor quality is a great hotel in size but its service bad bad bad 

Misty 

on Expedia

6 years ago

Ashamed to say I stayed there The dirtiest most disgusting room/hotel I had ever stayed at ... I have stayed here before but by far the worsrt most grossest place ever 

Anonymous 

on Expedia

6 years ago

Clerk at front desk when we arrived was not service oriented. We arrived at 9:30. There were 6 of us. We were exhausted and she told us that she couldn't get bedding for the sofa bed until 11:00pm when the maid arrived. I've NEVER been told that at any hotel before! We went out and got our own bedding! The clientele was SO scary. Lots of loitering in the halls and outside. Even though the hotel claims to be smoke free the halls reeked of cigarette smoke and marijuana. 

Derrick 

on Expedia

6 years ago

Just wasn't happy with stay 

Veronica 

on Expedia

6 years ago

Dissatisfied It was horrible!!!!! The staff was so rude!!! It was so dirty in my room when we first checked in dead ants and flies . Pee on the bathroom floor😷 and let's keep in mind I have two babies ages one and two with me.. And when I asked for some to clean the room they never came. So guess what I cleaned it my self 😷 😓