Extended Stay America - Denver - Aurora North

Anonymous 

on Expedia

6 years ago

The bathroom was full of hair and urine was all over the toilet base. Not very clean 

Sherry 

on Expedia

6 years ago

Not satisfied with stay Not so good the check in was poor The rooms don’t get cleaned daily And no breakfast 

Anonymous 

on Expedia

6 years ago

Would like to have customer service call me back not happy being my four-year-old stayed there very dirty going down the halls in the elevators in the entryway they did even shovel the snow off the sidewalk so there was snow and ice so you had to be careful so you didn't fall the only clear the entryway not the sidewalks around the hotel no coffee pots in the room no cups no bowls to get ice no hot breakfast like I was told no bottles of water are condiment complimentary caught coffee terrible will not stay ever again 

John 

on Expedia

6 years ago

D—- I got to the hotel late 12:15 check in. It took over an hour to check me in. They were sold out of the room I booked no big deal. The girl was nice but needs to be trained on how to use the system she called people could not get me checked in for over an hour. After a long day of traveling I just wanted a room. Then got into the upgraded room hair in the tub towels were used and the trash was full it was like they only cleaned half the room and forgot to finish I was so tired I checked the bed sheets looked cleaned I jus... read more

Anonymous 

on Expedia

6 years ago

Nothing unique really. Very dirty, smell like cigarette everywhere floors dirty. The housekeeper never came to clean in three days. I wouldn’t recommend this place to anyone 

Anonymous 

on Expedia

6 years ago

The hotel is very dirty, right when you walk in all you can smell is cigarette smoke. We got to our room and there was no blankets or pillows, the beds are pure spring with no cushion. There was a huge hole in the wall. We had to sleep with the windows open just to try abf escape the smell. And there breakfast thats included is a muffin and coffee, which was all gone by the time we got there at 7 am. I would not recommend this place. If it hadnt been so late already we would have just left! 

Anonymous 

on Expedia

6 years ago

No heat , lock on the door broken, toilet plugged, 0nly bagles, no coffee,,no staff on hand to fix. 

Anonymous 

on Expedia

6 years ago

The heater in the room did not work, the top lock on the door was broken ,the toilet plugged up. And the breakfast consisted of one kind of bagle and no coffee at 7:30 in the morning, and no staff anywhere to be found